MASTER and SONS PLUMBING offers plumbing services, including repairs and installations, with technicians like Darren and Jay providing efficient and respectful work, and a unique selling point of free estimates and senior discounts.
MASTER and SONS PLUMBING is a reliable plumbing service provider in Richmond, VA, offering a range of services including pipe repairs, installations, and bathroom renovations. Their technicians, such as Darren and Jay, are known for their great work ethic, positivity, and respectfulness. The company provides free estimates and offers senior discounts, making their services more accessible to the community. With a focus on customer satisfaction, MASTER and SONS PLUMBING aims to deliver high-quality work and build long-term relationships with their clients.
The company's services include pipe repairs, installations, and replacements, as well as bathroom renovations and additions. Their technicians are skilled in providing efficient and effective solutions to various plumbing issues, ensuring that customers receive the best possible service.
friendly, professional, punctual
Great work ethic and respectfulness
friendly, professional, punctual
Great work ethic and respectfulness
Darren and J did a great job and was speedy as well, amazing workers with great work ethic. Repaired the burst pipes and installed more efficient ones as to not have any future problems. This is my second time having Darren and first time having Jay come help with an issue I needed fixed but they still remained upbeat, positive, and very respectful. Highly Recommend their services.
Masters and sons did an awesome job at a responsible price! Free estimate and a senior discount, just when I needed it really made a difference for my family in this today’s economy.
the younger guys sent out to my house: 5 stars the older gentleman who called me less than 48 hours after the work, that i apologized to for not paying the invoice yet, that i said i was a professor during the last week of classes, AND said i'd send payment that as soon as i got home: zero stars i'd guess he's the owner some people hear an apology/admittance of wrongdoing and realize that you know that you're in the wrong/they dont need to grind their heel into you. and some people hear an apology and think they can bully you because they perceive it as weakness. this is very likely the latter. -did the boys/techs do a good job: hell yes. -did they show up the day after being called: yes. -were they polite they whole time AND when handing me a $900 bill: yes. was the (likely) owner an absolute terror on the phone
They did an amazing job adding a half bath and renovating my full bath! So easy to work with and beautiful work. Highly recommend.
I’ve worked with many service providers on repairs and renovations over the years and always try to work with small local businesses when I can. Unfortunately,, my experience with Masters and Sons left me regretting my choice. I asked for an estimate on a system upgrade and instead got rushed into a service call I didn’t need that was way over priced. It honestly felt predatory and I would definately not refer them to friends or family.
MASTER and SONS PLUMBING offers a range of plumbing services, including pipe repairs, installations, and bathroom renovations, with a focus on providing high-quality work and excellent customer service.
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