Long Run Plumbing

I called on Monday and arranged a Tuesday appointment.sometime after 12. Scott the plumber was a no show but his wife called to say he was tied up and wanted to reschedule so we did, for Wednesday. He was a no show and no call to say he wasn’t coming. I wasted two days of my time waiting on him. Finally on Thursday , I called someone who came out right away and did the job. This is very poor business practice by Long Run Plumbing to just tie up and ghost a customer. I have used them before so I was VERY disappointed in such poor treatment.

Great plumbing company. I only use these guys. Richard is honest and professional. Good work done quickly.

I was new to the area and recommended Long Run Plumbing. It was a Sunday and whenever I called they answered the phone immediately. Much to my surprise as it was Sunday. Within an hour I had a knock on my door and my problem was resolved. Extremely nice and was explained to in detail what they needed to do and encouraged me to ask any questions that I might would have . I was extremely satisfied with the experience and would definitely recommend anyone needing a plumber to contact Long Run Plumbing.

Long Run Plumbing did a good job on some problems we had with toilets and looked at some other problems we have with faucets and water pressure. BUT I have not been able to get them on the phone to reschedule for over a month. Have left multiple voice mails and even talked to someone twice who said they would get back with me to schedule, but nothing!

I called about putting new faucets on my kitchen sink and had some questions, they were very helpful and even ordered the water filter for me. They installed everything quickly and perfectly. I am so happy with everything that I am thinking about doing the bathrooms and laundry room. Wonderful, professional service and great prices.