Platinum Plumbing & Water Well Services offers exceptional plumbing services with a focus on customer satisfaction, professionalism, and integrity, as evident from their well-trained staff, including technicians like Jerry, Charles, and John.
Platinum Plumbing & Water Well Services is a reputable company that prioritizes customer service, ensuring a consistently outstanding experience for its clients. The team, led by staff members like Greg and Krissy, is confident, knowledgeable, and dedicated to doing things the right way. They offer a range of services, including plumbing repairs, water heater replacements, and bathroom renovations, with financing options available to suit various needs.
The company's commitment to customer satisfaction is reflected in their professional and courteous staff, such as Shawnee, who provides unmatched customer service. With a focus on integrity and genuine care, Platinum Plumbing & Water Well Services strives to build long-term relationships with its clients.
gentleman, customer-focused
Exceptional service skills
professional, efficient
Ability to complete complex tasks in a day
polite, patient
Great communication skills
courteous, kind
Unmatched customer service skills
This business is built on a foundation of integrity and genuine care. Greg and Krissy have made a remarkable investment in their staff. Not just in training, but in cultivating a culture of respect, growth, and empowerment. You can feel it in every interaction: the team is confident, knowledgeable, and truly happy to be there. What sets this place apart is the unwavering commitment to customer service. Every detail is handled with professionalism and warmth, making you feel valued and appreciated. Whether you're a first-time customer or a loyal regular, the experience is consistently outstanding. The staff’s dedication to doing things the right way, not just the easy way, is what makes this place truly special.
I had an excellent experience with Platinum Plumbing & Water Well Services thanks to Shawnee's outstanding customer service. She was professional, attentive, and went above and beyond to address my needs. Her helpful attitude made the process smooth and stress-free. I’ll definitely be a return customer for future services if ever needed. Highly recommend!
Jerry, Charles and John all did exceptional in getting my house fixed up. They were able to replace my dilapidated hot water heater, all hot water taps and replace my old bathroom shower valves in a day. Their financing options are great and have several to choose from that helped me to not have pay anything out of pocket. The guys left their workspace in better shape than how they arrived and were very professional. I highly recommend their service!
Shawnee is the sweetest person to deal with, she was so helpful and took care of all my needs. She’s a total gem, give that woman a raise!! I will definitely be back thanks to her amazing customer service skills!
I’ve had the opportunity today to receive excellent, top notch service from Platinum Plumbing. The installer Jerry, and Bacon were not only gentleman but that displayed customer service that truly won me over. I would recommend this team to anyone who needs experience plumbing service for your home. Oh yes, they will be back to do some work in my bathroom. The cost was worth it because I have peace of mind. Thanks a million and I will definitely keep this company in my prayers. A more than satisfied customer, Sharon
The company's unwavering commitment to customer service, professionalism, and integrity makes it a standout in the industry. With a focus on building long-term relationships, the team prioritizes customer satisfaction and ensures a consistently outstanding experience.
Yes, Platinum Plumbing & Water Well Services offers financing options to help clients manage the cost of their services, allowing them to choose from several options that suit their needs.
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