Southern Air Shreveport LA offers HVAC services, including repairs and maintenance contracts, with technicians like Mike and James Spearman providing professional and polite service, but some customers have reported issues with pricing and effectiveness of work.
Southern Air Shreveport LA provides a range of HVAC services, including repairs, maintenance contracts, and tune-ups. Their technicians, such as Mike and James Spearman, are known for their professionalism and politeness. However, some customers have reported issues with the company's pricing, with some feeling that they are being overcharged for services. Additionally, some customers have reported problems with the effectiveness of the work done by the company, including one customer who reported that their cooling issues were not resolved after a maintenance appointment.
The company's technicians have expertise in diagnosing and repairing HVAC issues, including problems with compressors and coils. They also offer maintenance contracts, which can help to prevent issues and ensure that systems are running efficiently.
professional, polite
Expertise in diagnosing and repairing HVAC issues
professional, polite, educational
Quick response times and excellent customer service
Worst company in the industry. Had to take off 5 days of work to get a leak looked at. Leak didn’t get found or fixed, they broke my electric gate and after calling frustrated they said they weren’t going to service me and sent me an invoice. Says on the side of the truck you won’t get an invoice if it’s not fixed right. Company of pansies. You’ll get more value by using another company I promise you.
$80 just to come and look at your system without actually doing anything if you don't give them your business. Go with someone else who gives free quotes like decent human beings.
The power supply to my compressor was fried! Mike came out on the Sunday before Labor Day and took great care! He showed me what was damaged. Warned me about the aluminum wiring in my house. Bad deal there. I’m so glad I got the maintenance contract with Service experts. It has really paid off between tune ups and repairs. Thanks Mike!
I have had a commercial HVAC maintenance contract with Service Experts for over a year and do not recommend doing business with this company! In the middle of July 2022, we had called to have our summer maintenance performed and have the unit inspected because of cooling issues. The technician "cleaned" the coils, checked the freon levels, and changed the filter. This did not improve the cooling issues on a 90-100F day and today we attempted to have the issue resolved. Well I decided to inspect the unit myself on our rooftop and 60-70% of the coils were filthy. It's no wonder why the unit is heat soaking. I'm no "Expert" but these don't look clean to me. I called to have the issue resolved, and was met with a snark representative that quoted me $1300-1600 to use coil cleaner on the coils. My main issue is that this was obviously never inspected properly, nor brought to my attention during our "maintenance" appointment. Which, by the way, took over a month for someone to show up.
I want say thank you to James Spearman, for coming out so quickly and updating us on everything that going on. I also admire how you educated us on some things . You were absolutely professional and extremely polite . Thank you again for everything.
They offer a range of HVAC services, including repairs, maintenance contracts, and tune-ups, with a focus on providing professional and polite service.
A service call without repairs can cost $80, but prices may vary depending on the services needed.
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