Kuhn Plumbing

Kuhn Plumbing is top notch. I hired them for a new water heater when my original unit died, and Kuhn was so extremely responsive, quick to find solutions, honest, and explained everything to me in detail. Pat was one of technicians who came out to help and he was great. I can’t recommend them enough for any plumbing needs- great group of people!

Kuhn was responsive and easy to schedule, and they carried the necessary insurance required by my building. The plumber was experienced and successfully identified and repaired a minor leak in our bathroom faucet, which I appreciated. From a technical standpoint, this aspect of the service deserves a 5-star rating. However, I’m rating the overall experience at 2.5 stars due to the pricing structure and billing practices. Kuhn charges $200 for the first 30 minutes of labor and $240 per hour thereafter, in addition to the cost of parts. They also pass parking charges onto the customer. In our case, they could have avoided this by calling ahead, as our building has available parking spots (-0.5 star). More significantly, time spent traveling to a supply store for parts was also billed at the full hourly labor rate of $240. This felt unreasonable, as I would have preferred to handle the parts myself or schedule a follow-up visit once they were available. At that rate, I expected billable time to reflect active work on-site rather than travel. While I’m glad the repair was completed, the overall billing approach left me less than fully satisfied.

Our water heater was old enough to go to a bar and order a beer! So after 24 years we called Kuhn Plumbing to work up a quote to replace that and straighten out some pipe mess, install a new expansion tank for furnace as well as install a new pressure reducing valve. The plumbers did a fantastic job and I'm pretty fussy. I also watched as they worked, not to be a PITA, but just because I like this sort of thing. I was probably a PITA anyway. Their prices seemed reasonable too. I am glad that I found and used them and wouldn't hesitate to call for other work since I am getting older and more horrible as time goes. by. Thanks to everyone at Kuhn! I hope to see you soon, but I hope not to soon! Cheers! Jonathan

Kuhn did another great job! Problem-solved about an odd leak that had stumped others. They were on time, neat, polite and fixed the problem. Tom did a great job.

We had a terrific experience with Kuhn Plumbing for our gas hot water heater replacement. The old water heater began to leak one evening. I called Kuhn around 7:30am the following morning and Tom was able to visit to inspect and provide a reasonable estimate by 9:00am. After discussing the options, Tom returned later that morning with the replacement hot water heater and was able to complete the replacement by early afternoon on the Friday before a holiday weekend, which enabled us to keep our plans. Each call to Kuhn has been promptly answered. All my questions were patiently and completely resolved. Overall, we definitely recommend Kuhn Plumbing.