JR Plumbing & Mechanical Services offers water heater installation, plumbing repairs, and fixture replacements. Technicians like Luis Garcia and Joel provide excellent, friendly, and professional service, with a focus on cleanliness and customer satisfaction.
JR Plumbing & Mechanical Services is a reliable and efficient plumbing company in Virginia Beach, VA. They offer a range of services, including water heater installation, plumbing repairs, and fixture replacements. Their technicians, such as Luis Garcia and Joel, are known for their excellent work, friendly demeanor, and professional attitude. They ensure that the work area is cleaned up and the old fixtures are hauled away, providing a hassle-free experience for customers.
The company's customer service is also noteworthy, with the office staff being precise and keeping customers updated on the status of their job. The technicians are accommodating and ensure that the necessary parts are received, making it a smooth experience for customers.
excellent, friendly, professional
Provides clean and efficient service
outstanding, courteous, professional
Pays close attention to detail and quality of work
I was totally impressed with their service. I made a phone and they came to my home the next business day. I needed a new water heater and it was ordered and installed three days later. Luis Garcia did an excellent job and cleaned up the area and hauled away the old water heater. I highly recommend this business. So easy to deal with. A very good and friendly business.
JR Plumbing took care of my issue quickly, Sam in particular. He was friendly, efficient, and showed me what he was doing every step of the way. I will call on them again, no doubt. Thank you, Sam!
Great service!! Customer service at the office was wonderful and precise! Continued to keep me updated. Technician and management was very accommodating with my schedule and ensuring necessary parts were received and kept their word of making the time and date that they promised to fix the water heater. Awesome awesome work by the technician Joel as well! Very professional!
We're very pleased with short notice (1 day) and the quick scheduling in of our job at hand, the on time promptness, and quality of work you provided us this week. Joel is an outstanding technician who's very courteous, one who pays close attention to the quality of work and attention to detail in every aspect. He replaced 3 under sink water supply shut-off valves, removed the old and replaced a new kitchen sink and faucet, installed a new garbage disposal, and properly sealed in sink and adjoining countertop seams with silicone calking, all in around 3 hours time. Not Bad!
Technician arrived without any tools, looked at the bathtub leaky faucet, said he would return in 2 days if the part was in stock. Left no paperwork describing what he did. Left no payment receipt after tripple charging me. Fortunately, my bank caught the error and only charged me once. The worst part is that my warranty company rejected my claim that may have been due to the technician's report, which I did not get a copy. I finally fixed the problem myself by replacing the tub knob for $10. I would still like a copy of what your technician submitted to my warrenty company or is it a secret I cannot see.
JR Plumbing & Mechanical Services offers a range of plumbing services, including water heater installation, plumbing repairs, and fixture replacements, providing customers with a reliable and efficient solution for their plumbing needs.
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