Russell's American Mechanical

Isaiah came out and did a troubleshoot of our system and recommended three options based on what he found. Everything was very well explained. We ended up deciding on replacing our system which was the best option for us. Isaiah was very patient and knowledgeable. Made sure we understood all our options, guided us to our right choice and then went above and beyond to get us portable AC units until our install. Very impressed by this company service and especially this young man. I wanted to do the review now because this part of the service was definitely worth five stars. I'm looking forward to giving another five star for the installation itself!

Everyone that I dealt with were very friendly and knowledgeable. The young men that installed my new air conditioner and duct work were the best. They were very knowledgeable, respectful of my home and property. The young man that came to check my equipment and told me what needed to be done was so friendly. And did not push me into anything.

They did a superb job and provided prompt service! My wife and I contacted them on a Monday about installing a tankless water heater in our home, and removing the old gas storage tank water heater in our attic. We always feared it may leak and flood at some point, especially if we were away. That same afternoon Daryl arrived and inspected our space, made recommendations and answered all of our questions. Two days later, that Wednesday, Tyler, and Cody arrived early for the installation, which required a new line from our gas meter to the tankless heater we decided to mount outside. Everything was anticipated as they pulled the permits, had all the equipment and, stayed until they verified everything was in working order. One day install, and we could not be happier and what a difference it has made, especially no worries about flooding the attic. The unit is a top of the line SENSEI™ RXP Series 199 MBH Smart Indoor Condensing Natural Gas/Propane Tankless Water Heater with Pump, and is whisper quiet. The time for hot water to get to the faucets has improved, and the smart technology of the unit learns when we use hot water the most for more robust response. It can handle six separate uses of hot water, like the shower, dishwasher, washing machine, other faucets. Perfect for our needs!

Outstanding service. Got a new unit installed within 2 days of making a phone call. All the techs were courteous and knowledgeable.

One call is all you have to make. Total professionals, on time, efficient & receptive to customer requests. Big shout out to Phil, Cody & Adam, our service techs!