Hot Water Heater Repair Chicago

I cannot say enough good things about Jim at HWHR!! Jim was able to provide a same day competitive quote for both a hot water heater repair (I knew what needed to be fixed) and full replacement. I ended up opting for replacement due to the age of my prior unit. Jim was able to come the next day with the new unit, install it, and haul away the old unit. He was highly professional, courteous, and transparent throughout the whole process. He took the time to thoroughly address all of my questions and explained what he was doing as he was working. I highly recommend supporting this local business by using Jim and HWHR for all hot water related needs!

I had a fantastic experience with Hot Water Heater Repair Chicago, and I can't recommend them enough. From the start, Jim's communication was prompt, clear, and incredibly helpful. He responded quickly to my inquiry, helped diagnose the issue, and scheduled a next day visit. (After I told him it wasn't even an emergency) Jim arrived on time and immediately got to work. He replaced our hot water heater efficiently and had everything up and running in no time. What really stood out was the follow-up after installation—Jim checked in to make sure everything was working properly and that we were satisfied. That level of care and professionalism is rare and greatly appreciated. If you're looking for fast, reliable service with excellent communication, this is the team to call. Thank you, Jim!

Really appreciate Jim coming out promptly to diagnose an issue with my water heater (only 4 years old and installed by a different company). He quickly figured out the problem, had the parts ordered, and followed up with me once they came in, without any prompt from my end. He gave me all the info needed to file a warranty claim with the manufacturer. His communication and professionalism is top notch!

I have used Jim twice in the past year, and he is great! I sent a message at 6:30 on a Sunday morning last summer when my water heater died, and he responded immediately and was putting in new one by 7:30 that morning. He also came to adjust my gas pipe to fit behind my new stove, and he was right on time, and super responsive to my scheduling needs. Thanks for all he great work!

Jim called me within 10 minutes of my service request. He was quick, had great insight, and gave me options based on my location and house size. Came out same day and replaced my water heater and saved me. Great communication and extremely knowledgeable. Highly recommend - look no further for any plumbing/water heater needs.