Gateway Sewer & Drain, Inc. provides sewer and drain services, including clog removal and smoke testing, with technicians like Steven and Cody offering professional and courteous work, utilizing equipment to solve problems efficiently.
Gateway Sewer & Drain, Inc. is a reliable choice for sewer and drain issues in St. Louis, MO. With services including sewer cleaning, clog removal, and smoke testing, their team of experts, such as Steven and Cody, ensure prompt and professional work. They utilize advanced equipment, like cable machines, to efficiently solve problems, including removing toilet paper clogs and fixing smelly messes in basements. Their technicians are knowledgeable, courteous, and work with a positive attitude, providing relief to customers.
Gateway Sewer & Drain, Inc. offers a range of services to address various sewer and drain issues. Their team is well-equipped to handle emergency situations, providing same-day service and working diligently to resolve problems quickly, sometimes within 15 minutes. With a focus on customer satisfaction, they strive to deliver fair pricing, although transparency in pricing structures is essential for building trust.
GREAT, professional, courteous
Efficient problem-solving
knowledgeable, prompt, professional
Quick solution provider
knowledgeable, professional, well-priced
Excellent service provider
We have been having a sewer smell in our laundry room and hallway bathroom for well over a year. We finally called someone, it was Gateway Sewer and Drain. Steven showed up, asked me what was going on and then he proceeded to figure out the best way to move forward. He went up on the roof and snaked all the way to the street. We had a toilet paper clog about 10 feet in on the drain running to the street. The smell is now gone. Hopefully that took care of the problem. I am cautiously optimistic. Steven was GREAT!!!!!! I would highly recommend them, especially if Steven shows up to do the work
We have used Gateway services numerous times over the past five years or so to clean out sewers on several homes. Always satisfied with work at a cost of $190/hr. Yesterday had them do a smoke test at a home to find a leak in the sewer system. Did the work fine, but charged me $200 more than expected. I was expecting a ca. $400 charge with anything over 1.5 hours being extra. They charged $600 for one hour of work stating that the $400 was per hour not for the first 1.5 hours. I felt this was very misleading on their part. If the minimum fee is $600, then they should say so up front. Well this will most likely be the last time we use their services for our homes.
Super clean, super courteous, very professional. Couldn’t recommend them enough. What a relief doing business with Gateway sewer and drain was. Everyone that worked on my sewer was in good spirits from the call to the visit. I know I have a trustworthy company to recommend or call in need. The crew came in and reassured me this was going to be fixed before they left and did exactly that. 110 feet of cable to hit the clog!
Cody came in ready to work, scoped out the situation immediately, wasted no time, got out the machine and went to work. He actually solved the problem within 15 minutes. I am so relieved to get to fixed. It was a smelly mess in my basement.
Very knowledgeable, professional, prompt, and well priced. I could not have possibly asked for better service from Tres to unclog my basement drain.
Gateway Sewer & Drain, Inc. provides a range of services including sewer cleaning, clog removal, and smoke testing to address various sewer and drain issues, ensuring prompt and professional work to deliver relief to customers.
Gateway Sewer & Drain, Inc. solves problems efficiently, sometimes within 15 minutes, and provides same-day service for emergency situations, ensuring customers receive timely solutions.
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