Flow King Rooter

Horrible communication, no results. I reached out to Flow King to repair my water softener, and they indicated they would be happy to help me. They have always been polite. Unfortunately, that's about the only good thing I can say. Over the course of four months I've spoken with the office over a dozen times, not one time have they ever called me; every time, I had to call them. The one time I did get a call it was their plumber directly calling me (to tell me that he couldn't make his scheduled time & maybe he could come by Saturday, instead). At the end of this ordeal, the part they installed didn't actually fix anything and they had no idea what the problem was. As a cherry on top, they left my water softener in worse condition than it started, then sent an invoice including two separate diagnosis fees despite having not diagnosed anything.

While changing the hardware on our basement shower, the main water valve knob broke. It wouldn’t open back up for water to flow back into the house. We didn’t have water for about 1hr. We called Flow Kings they come out to our house within 2 hrs, and fixed the issue fast! They replaced the whole copper pipe. Replaced the old valve knob with an up to date handle valve. The repair men are so professional and nice. I am more than satisfied. Any plumbing issues we will have in the future I will only call Flow King Rooter!

Sunday morning, we had issues with both of our bathroom sinks slow draining and leaking. Went down the list on Google for “24 hour plumbers” and finally found a company that meant it. Flow King Rooter was actually available today. Michelle was very friendly and reassuring on the phone. She said the technician would be there between 1-4 and would call a half hour prior. I called at 11:00. Silvio was at my house at 12:58. Extremely friendly, professional, clean, and knowledge. He and his partner took care of our problem within probably a half hour of being here. He also gave me several pointers and pieces of advice that will be very helpful going forward. Oh and even with it costing extra due to it being a Sunday/weekend emergency call, I guarantee it was still cheaper than if I would have scheduled something with other plumbers. VERY reasonable cost! Long story short, an awful morning led to me finding our permanent plumber going forward. I can’t recommend them enough! Thank you!!

This company is great. Very respectful, answered any and all questions I asked, and got the job done as requested. Would highly recommend.

Silvio came out on a weekend to fix a leaky shut off valve. It might not sound like much, but since it was the shut off valve (and it was leaking A LOT) we had to turn off the water to the whole house until it was fixed. Of course it happened Friday night too. I called all the 24 hour guys, but they only operate the phones 24 hours; they couldn't get me a plumber until Monday. But Silvio was at my house early Saturday morning. He was in and out in 10 minutes and reasonably priced. I highly recommend Flow King to anyone!