Duckett Plumbing

My son recently inherited a 1945 mill home from his grandparents. The home needs a complete rehab, but we were looking to make it livable until the spring. It’s in a very small town and plumbers willing to take the job are limited. From the very first phone call late on a Friday afternoon about a big water leak, to the completion of the job, Duckett Plumbing exceeded my expectations. These guys are so knowledgeable. They provided me with solid options based on our needs and budget. Wayne was the best! He completed all the work on our very necessary bathroom fixes. New toilet, new shower fixtures and new shower surround. He’s thoughtful of his work and provided the best customer experience. He went so far above and beyond what was requested. We had some scheduling issues because we were out of town for several days to move, but they stayed in contact to let me know how they’d accommodate the crazy schedule. Give Duckett plumbing a call. They are fantastic!

I had a leak in my kitchen free standing ice maker, of course, on a Sunday night at 7:30pm. The leak was substantial and I was in a panic! I called Duckett Plumbing because their website said that they would respond to urgent situations. I called several places, and Duckett called me right back and service personnel were at my house within 45 minutes. (I live in Greenwood, SC and they were coming from Anderson SC.) William was the service provider and he was wonderful. He quickly got the water off and found the problem. He came even though no businesses were open to provide needed parts. He was able to turn off the water to the ice maker only, so that we still had water. Life saver!! He got the situation controlled last night and then came back this morning to replace the leaking hose in the ice maker and under the house. He was efficient and skilled and very kind. I could not ask for better service! The price was very reasonable considering the timing and how quickly he was able to address the issue. That leak could have ruined my entire kitchen flooring, not to mention that it was also leaking in the crawlspace under the house. I will rate them as many stars as possible!! Great response time!! Great service personnel!! I am so thankful!

Keowee key resident- I just had to write up a great review for the Duckett Plumbing business out of Anderson team ! these guys got it done as promised!! If your looking for a skilled , professional, reasonable plumber that really cares about doing a top notch job to handle a underground pipe leaking mess in your yard then THIS would be Who I Advise you to call asap!!! Josh & Gabe came out the very same day after hearing about our emergency situation with no water bc we had to cut off at road - pipe burst underground & we explained we are here with our mom home with hospice care :(( & no way to fix this situation they truly cared enough to leave another job they just finished to come help us get our plumbing fixed took these guys 4- hours to dig a trench uphill by hand “from road to the house, pull pipe, dig more, run pipe, fill all trenches bk up with dirt perfectly & seamlessly & totally rerouted our water pipes for us today starting at 4pm & leaving job completed .. by hand. At 8pm!! . and everything working perfectly!! THANK YOU Josh & Gabe .. you guys blessed us during a crisis while mom here at home on hospice care What a blessing you & yr company - Duckett Plumbing-Anderson- have been to US TODAY!! Thank you for helping us! Sincerely , Cindy, karen, mom..

Absolutely highly recommend to any and every one, very professional, and did an amazing job. If any one needs work done this is the place and people for you

Duckett Plumbing has been on my mind for one week now. When we had a grinder pump issue, Duckett Plumbing answered John's call right away and came out shortly after, on a Sunday afternoon. The rep tried a few things, said they needed to wait until Monday when the parts store will be open. They came out right away Monday morning and had the grinder pump replaced and all operating quickly. One would think we would be happy customers. No, nope, not so much. The bill for about 5 to 6 hours actual work, all hours included, came in at $8,423. We emailed them, asking for some cost adjustments, such as: (1) waste matter extracted from basin. Cost $500. A trainee on the job for 2 days did that task and took approximately 1/2 hour. (2) digging trench for wire and putting in new fuse $786.00. At most, this took one hour. (3) labor to install pump $3,200. Two men in and out, job complete, took approximately 5 hours. A 3rd man was here, in and out, not more than 2 hours. He left to check on another job. A 4th man was here, walking around the yard with a phone stuck to his ear. (4) replumb $624.00. I'm sure that was part of the price for the tech labor. Double billing? In our estimation, we were obscenely overcharged for their labor charge and waste removal. (5) The original quoted price had a pump price of about $4,600 but the actual price was $3,213. The final bill did not reflect the lower pump price. So those dollars were just absorbed into their bottom line. After doing some research, in our estimation we were overcharged about $1,900 plus $1,387 difference in actual pump price and this total does not reflect refunding some tech labor charges. So, would we ever use or recommend Duckett Plumbing to anyone? Not even to our worse enemy. Do your research before having work done. Duckett had a four star rating when we Goggled them. Have no idea who rates companies on Goggle but I know not to trust that next time!