CPR Drain Cleaning

Had them out to clear a drain line. They sent two young men with little experience that could not get the drain cleared. They said for an additional charge they would send a supervisor out. After being charged 235.00 for nothing I wasn't comfortable agreeing to additional charges. These guys are a joke. How can you charge people for a job that you didn't complete.

I spent 3 hours with Shane and Clayton in the basement of a potential UA investment property acquisition. They ran a camera to the city line, then cleared all the roots/debris clogging the main drain line. They pointed out some potential points of future clogs or failure in the interior galvanized/iron plumbing. I learned more from them in 3 hours than the equivalent time spent in Biochem lecture. E97/OSU COM 2001

Dishonest company, use someone else. Charged us $350 for abuse?! Accused us of flushing wipes and abuse. We DO NOT use wipes, at all, of any kind. No one in this home has a period so none of that stuff to worry about. Litterally do not have any of this in our house but sure, we are flushing a ton down. Apparently lying is how America is Great again.

They pumped our septic which was quick and straightforward. After 10 days, we had an overwhelming sewage smell inside, leeching into the bedrooms, smelled like a summer day porta potty. When I called, I spoke to a few different folks and was told it would be at least a week, and they might not even be able to get the tools needed to even look at the tank/lines for a leak. I told them I wanted to work with them since they had been out twice and pumped it, and asked to speak to the guy who first came out. I ended up speaking with a supervisor Austin. When trying to see if they could get out sooner, I never asked for same day, just explained the situation I'm in, and like we can't even sleep because the smell is so strong. I am also worried about breathing in the fumes. In my head, I'm expecting to pay quite a bit of money to have them out, a good sale for them. Austin said "I can't move mountains, you need to be realistic." When seeing if there's anything within a week available. Maybe it's just me, but I would never say something like that to a RETURNING CUSTOMER, let alone any customer. I'm in the midst of a sewage emergency, I can hardly breathe in my own house, trying to ask some questions, trying to get stuff figured out, and they were not helpful. Called another local company, Yoder's, who was able to get a tech out same day and took great care of us. If you're just getting a pump out, maybe use these guys, but don't expect fast service or good customer service, and if you need leak testing, they currently do not have the equipment to do it. Disappointed to have to leave such a negative review for a small business.

I have used CPR Drain Cleaning a few times now for kitchen sink drain clogs and sewer pipe clogs. They have been great! Responsive, arrive quickly, nice and knowledgeable guys, and fair with prices. I highly recommend.