Brown Plumbing & Heating

What a relief it is to have a nice water heater! My relief is thanks to Steve and his crew at Brown Plumbing. They came recommended to us and I'm happy we chose them. They showed up on short notice with a crew sufficient to get the job done in a timely and orderly fashion. This was an upgrade in size, so they had to be thoughtful and creative about placement, which I very much appreciated. They were also willing to address any questions or concerns I had. Thank you!

This company helps me keep my older house and plumbing working. They are prompt and clean. I would recommend them to anyone who needs plumbing work done well. And they give my dog free pets, too, which she loves.

We had a crazy crazy household emergency with a septic pipe breaking but in less than 48 hours they had their job completed very friendly crew and did their job quickly and efficiently highly recommend We just used them for a takes heater and water softener, as always great crew and had it done quickly and correctly another highly recommended

Professional, timely, personable. They jetted a 100 feet of sewage drain in a couple of hours and they have reasonable pricing. These are the guys I'm going to call when I need a plumber.

Had Brown come out for a water heater issue. They came promptly and appeared to repair the issue, which I appreciate. I was even told my water heater is a great brand because of the warranty policy. However after I filed my insurance claim, my agent told me some of the repair of that water heater should have been covered under warranty. I called that manufacturer and they said the repair company should have submitted a claim for the parts and not charged me because they could be reimbursed. I called Brown three times, left two voicemails and spoke to a front desk person who assured me I would be called back. I have never heard back from Brown after multiple months of waiting for a call. I’m disappointed because I feel like they were aware of the warranty policy and either don’t care enough to help me pay less money or are using that to make double money on my repairs. Had I known before they came that this was the warranty process, I would have been more forceful about the bill at the time of repair.