Brian Wear Plumbing offers water heater installation and repair services with technicians like Bob, Ethan, and Patrick, known for their professionalism, politeness, and expertise, providing same-day service and quality work.
Brian Wear Plumbing is a trusted name in Columbia, MO, for all plumbing needs, especially water heater installation and repair. Their team of skilled technicians, including Bob, Ethan, and Patrick, are praised for their professionalism, politeness, and expertise. They take the time to explain options, ensuring customers feel informed and not pressured. The company provides same-day service, making them a reliable choice for emergencies.
Brian Wear Plumbing's services include water heater installation, repair, and maintenance, as well as addressing various plumbing issues. Their work is characterized by quality, with technicians being meticulous and ensuring customer satisfaction. They are also commended for their communication skills, keeping customers updated on their progress and explaining the work being done.
helpful, polite, professional
Explains options clearly without pressuring customers
meticulous, professional, good communication skills
Provides thorough explanations and prepares customers for future needs
efficient, informative, patient
Walks customers through pros and cons of different choices
Bob was very helpful! He took his time explaining the options to us about our water heater. I never felt pressured or rushed. He was very polite and professional! They did a great job installing our new water heater the same day! I highly recommend!!
Have had Brian Wear do a few jobs and the latest job was to replace expansion tank on my hot water heater and install a support for the tank and install shutoff valve for future change outs and safety of the hanging tank Here are the before and after photos. Ethan was very meticulous and was very professional with great com skills From moment of scheduling to communication of show up times Highly recommend them. Can't tell anyone if they are the least expensive but if you want someone that does quality work I would trust them and pay more if I had to! Money well spent! David Katz Centralia Missouri
Ethan did a great job looking at my water heater. I was nervous about getting new one, but he got my current water heater up and running again, showed me certain things to be aware of, and gave me information for what a new install would entail so that I could be thoroughly prepared in the future when that time does come. I have used Brian Wear for several years now in various instances and have always had good experiences. They are kind, courteous, and knowledgeable.
Patrick spent the majority of an afternoon walking me through the pros and cons of my choices while investigating my setup. We ended up going with the tankless, which was a scary decision, but Patrick walked us through my million questions and helped me feel like I was making the best decision for my family. They installed the very next day, there were no hiccups, and the installation went great. Looking forward to endless hot water!
A number of plumbing issues have developed in my little old house over the past few years. Without my late husband here to deal with them, I was unsure about how the repairs could be done. Patrick arrived, looked at all my problems, and clearly explained what was needed. Over the course of two days, everything was taken care of. He called in Brad and apprentice Houston with additional equipment for part of the job. Patrick was efficient: he updated me on his progress, answered any and all of my questions, and left my home neat and clean when he was finished. I am grateful and 100% satisfied with the work done in my home by Brian Wear Plumbing..
They offer installation and repair services for both traditional and tankless water heaters, ensuring customers have endless hot water and addressing any emergencies promptly.
Technicians like Ethan can assess your current water heater, identify potential issues, and provide information on what a new installation would entail, helping you make an informed decision.
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