Betros Plumbing Contractors

I recently hired Betros Plumbing to help with a frustrating water pressure issue at my home, along with a few broken fixtures. From the moment they arrived, the team was professional, respectful, and incredibly friendly. They quickly diagnosed the issue and explained everything clearly, which gave me immediate confidence in their work. As a homeowner, that means everything. I’m truly grateful for their expertise and their heart, and I highly recommend them to anyone looking for a plumbing team they can trust. This is a company that not only fixes the problem, but leaves you feeling taken care of.

I had a very bad experience with this company. I had a stoppage in the kitchen sink for a rental property. The tech came and spent max an hour, he was supposed to call me with the price but he didn’t. Then later on the day I found from my credit card transactions that they charged me $451 from a credit card I used before more than 6 months ago for another service call, apparently they saved the card in the system and charged the card whatever they wanted. I called them and asked to speak with someone. I waited 3 days because of the weekend then called again. The service manager was very rude and cut me off before listening to my complaints as I did something bad or as I am begging for something. I told him I could simply cancel the transaction from my bank since I never authorized the payment. I told him all I want is to charge the correct credit card and pay the fair price. He fixed the credit card issue but charged me $350 which I never agreed on also it is way above their rate or anyone rate. I will never deal with them again because of their rudeness, dishonesty, and unprofessional conduct.

Outstanding service & expertise! I moved from Septic System to Sewer hook-up with a lift station/grinder pump and the job couldn’t have gone smoother. Sean’s customer service was top notch, he managed everything with the county for me, paperwork, inspections, checked-in at the job site multiple times, and was so responsive - always picked up the phone! The service team is professional, experts in their field, incredibly hard working and felt like family! Thank you so much! First time using you guys and now lifelong customer!

Betros Plumbing was fantastic! They came out quickly when I needed help, and the service was top-notch from start to finish. The technician was professional, friendly, and got the job done right the first time. It’s hard to find this kind of fast and reliable service these days. Highly recommend Betros Plumbing

We realtors always need quick, last minute service. I called Betros Plumbing for an appointment and if I could have been available that same day, they would have been there. But I was able to get the first appointment the following day. They came out, handled my plumbing issue, and were out of here in lightning time, with smiles from the polite techs. I have a happy landlord, and I am a happy agent. Definitely recommend Betros Plumbing to everyone in the Jacksonville area. Thanks guys!