Benjamin Franklin Plumbing of Cincinnati

If you are looking for an expert plumber, his name is CHRIS! Chris has been at our house one or two times to fix various leaks. Unfortunately for me I needed to call again because of a leak. I placed the call and within 24 hours my leak was being fixed. I was lucky enough to get Chris again. As always, he was thorough, informative, and his expertise is evident in his approach to everything. He ALWAYS checks, double checks and triple checks to make sure his diagnosis is correct and it is always right on!! He identifies the problem, explains what needs to be done, repairs it, and gives a recap of what he did, why he needed to do it, and what I need to do to maintain it if anything. Chris is incredibly personable and just an all around nice person. He is my go to person when we need help and I can’t thank him enough. He surely deserves great recognition for his hard work. Thanks so much and I’m a big fan of Benjamin Franklin Plumbing and Chris!!

I called to schedule an appointment thinking they would come some time this week but they were able to come within an hour. Chris showed up and put shoe covers on to protect our flooring. He was very nice and personable. He identified the problem, brought supplies in for the repair and replaced a pipe, explained the process. He checked his work and corrected the tub drain which wasn't requested because I didn't know it was on the wrong way. He was very nice and did a great job on the repair and checking and explaining options on another plumbing issue we had.

Luis did a great job. He arrived on time, was friendly and polite and completed the job for me quickly and professionally. The drain for my new washer dryer was clogged. He got it flowing quickly.

I called in the afternoon and was scheduled for 9 - 1 the next day. Got a call at 8:00 that Casey could come earlier. I said sure and he arrived at 8:30. He was polite and friendly and asked me about the problem. He used the hand held rotar tool and cleared the problem. Wiped up the floor carefully, accepted my credit card payment and thanked me. He was gone and problem solved by 9:00. Great service and easy to arrange. Thank you.

Jordan was amazing. He was quick and patient. He explained what he was doing and kept me updated on their progress. I am very happy with the service we received today.