BayBreeze Plumbing & Gas

I had a leak in my ceiling and was doing an Internet search for companies. I found Bay Breeze Plumbing. I called, and the man who answered said he could have somebody out there in a couple hours. I was very pleasantly surprised he was able to send someone so soon. Two very nice, friendly and professional gentleman showed up right when he said they would. They checked out my issue, and told me they could fix it, but they would have to cut the drywall. They had my leak fixed quickly and did a great job. The price seemed fair, and the service was fantastic. Those guys were so nice and helpful. They showed me what the problem was, and checked out another plumbing issue I was having. Then they recommended a restoration company to have them check for mold and possibly replace the drywall. The company they recommended was also excellent. I will be calling Bay Breeze for any additional plumbing issues I have and I highly recommend them to anybody who needs plumbing services. Thank you for the excellent service experience.

This review is waaaay overdue! I had a five-star experience with the professionals of BayBreeze Plumbing and Gas. From my first conversation with Robin, all the through the work completed by Mike and Mani. Initially, I had scheduled plumbing repairs with Home Depot contractors. After paying $189 to schedule an appointment to replace my toilet, and explaining the issue to several people, it was determined that my water supply shut off needed to be replaced. I reached out to the 3rd party contractors, told them the fix would be simpler than expected, and they wanted to charge me an additional $120. Oh, no sir! In comes Bay Breeze Plumbing to save the day. I scheduled an appointment, Mike and Mani's install was neat and clean, they were kind enough to install a toilet flush valve at no extra charge, and I saved approx. $100. Call Baybreeze today. You will not be disappointed.

I had a kitchen sink draining very slowly/backed up that I had tried to snake myself with no luck. I contacted Bay Breeze late on a Wednesday night and they messaged me back saying they could be out Friday afternoon. I had told initially them it wasn't an emergency, but the backup got worse later, and I asked if they could make it out to me the next day. They said they would try to do so, and they DID. The tech who was helping me was Justin and this guy is the best. He called me multiple times to update me on arrival time and was just super friendly and professional. He had my issue resolved in about an hour. While telling Justin that I was so happy to find a plumber that I could trust, he spoke highly of Robin, the owner and of the company. This is rare. I am grateful to have found these guys (shout out to YELP). I already have another job coming up that I will be using Bay Breeze for. Five stars for this company. Very pleased. UPDATE: I had the opportunity to use Baybreeze again, about one year after the initial service call. Same great, friendly, knowledgeable service. Had my problem resolved in 35 minutes and again, fair pricing. I highly recommend them.

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Robin at Baybreeze made a shocking number of mistakes when hired to fix an exterior gas leak, dragging out what should have been done in 3 days to a full 3 weeks. After ‘fixing’ the leak the first time, we learned from the city that his work failed inspection, and the lines were still leaking. After ‘fixing’ it a second time, VBG turned our gas back on, but the technician discovered an uncapped line spilling out beneath our deck. Had the technician not caught this and corrected Robin’s negligence, the consequences could have easily been catastrophic for us. After coming out a third time, the leaks were finally fixed and the lines capped, but he proceeded to install a valve he’d removed earlier for no clear reason (it wasn’t the one leaking) in the wrong spot, and we ended up once again with gas cut off to our gas pack furnace, and our tankless water heater. After all of this was finally settled, he proceeded to overcharge us by about $250 above what we’d agreed upon, citing the cost of a second pressure test (a test that would not have been necessary had he simply done his job right the first, or even second time around). Robin was full of excuses at every turn, but all in all, based on my experience he and his company did not demonstrate the competence or reliability necessary to safely work on natural gas. I feel he left my home and my family at risk, and I cannot recommend that anyone hire him in the future.