Roto-Rooter Plumbing & Water Cleanup

I had an issue with my sink plumbing, and Kriston came to the rescue. From start to finish, he was professional, knowledgeable, and incredibly efficient. Not only did he fix the problem quickly, but he also took the time to explain what had gone wrong and how to prevent it in the future. His attention to detail and commitment to great client service really stood out — he made the whole experience stress-free. I highly recommend Kriston to anyone in need of plumbing work. Truly outstanding service!

Tech Mike V came out today to unclog my kitchen sink and did an outstanding job. He was professional, knowledgeable, and worked quickly while making sure the problem was completely fixed. He explained everything clearly and left the area spotless when he was done. I really appreciate his excellent service and would highly recommend Tech Mike V to anyone who needs a reliable plumber!

I woke up around 5am to water pouring out of my ceiling. I spent the next hour trying to do damage control and finally called Roto-Rooter at about 6:30am. They said they could have someone out between 8am-10am. About 8:30am James H showed up to look over everything and walked me through the whole process step by step even calling my insurance company for me. During the time James was walking me through everything Mike V came in and talked me through everything with getting my water heater replaced even educated me on a few things I didn’t know. They were there fast and got to work quickly. As James left he was able to schedule Kyle to come do the demo for the damaged flooring and set up dehumidifier’s and fans around noon. Kyle came in and got straight to work as well. I’ve honestly never seen a company with so many moving parts coordinate things so well. Mike V and a couple of his colleagues had the old water heater carefully removed, cleaned up the area and installed the new water heater all up to code. All of this happened while Kyle got to work so quickly with the demo I didn’t even know he had started. Had my whole master bathroom flooring and toilet out so quickly. Everyone was extremely polite, professional, and hard working. The orchestrated process of the whole ordeal was extremely reassuring especially in such a frustrating time. 10/10! Would highly recommend!

Steve Jacobs and his crew including Austin, Bobby, and Danny Daras were fantastic to work with! Everyone was very professional and extremely warm and accommodating! Everyone worked quick and the quality of their work appears to be unmatched! Their attention to detail and insight were extremely helpful! I am happy to pass on nothing but praises for this team to anyone who needs plumbing work!

The Technician quickly diagnosed the problem with my kitchen sink and explained everything clearly so I understood what was going on. His knowledge and professionalism were impressive, and he worked efficiently to get everything fixed perfectly. Sink is now working better than ever, and I couldn’t be happier with the service. Highly recommended!