Andy’s Plumbing Heating/AC

Excellent company—professional, responsive, and easy to work with. They were able to come out right away! I’ve used them for both AC service and plumbing, and they delivered top-notch work every time. Don’t hesitate to give them a call!

Workers were nice, but we had went with Andy for the 30 day warranty. Called for toilet issues, and they came out pulled two flushable wipes out then flushed it. Told us not to use flushable wipes anymore then left. They didn’t try to pull more out after pulling those two out. We still have not flushed any wipes or toilet paper only urine. 3-4 days later it started doing the same thing and they told us we do not have a warranty because it was wipes? I stated they did not try to fully clear the toilet and they kind of just temporarily fixed it and she told us there was nothing that can be done since it’s not the same day. Another service fee of $100 because the ‘plumbers’ didn’t fully clear out the toilet. I don’t know how pulling two wipes out means it’s probably clear and good to go. But definitely will be finding another place for plumbing now.

Yesterday these two wonderful plumbers from Andy’s plumbing spent from 9 AM to 5:30 PM replacing several sections of my sewer pipe. The original pipe was installed 17 years ago and a long section by the easement had bowed downward causing blockage. They installed two clean outs and a flapper by the house. They also repaired my sprinkler system that the cable people had cut when they buried my internet cable. They were careful not to break the orange internet cable. The had to do a lot of shovel digging in clay soil filled with rocks. It was 104 degrees but they never lost their cool. They refilled the trenches, smoothed out the dirt, and picked up the trash. If I could give them more than a five star rating, I would do so.

With it being summer and people needing new central air units, I cannot recommend Andy’s Plumbing enough! They have excellent customer service, always get back to you as soon as possible and whatever you need done they make it happen. They have wonderful prices and payment plans. We used them last year to replace our whole sewer line and they got it done in about 3 days. I’ve never had any issues with them, and out of the 4 places I called about the air conditioner, they had the best prices and could be here the fastest! (Pics of my new unit because I’m so happy to have it😂)

Update: The situation below did happen but they reached out and explained what has happened. Dont want to say the full story due to it was a personal story from the boss. But they worked really hard with us to make it up to us. We were put on the schedule ahead of several people to make up for our wait and all the workers that came to the house were very nice and professional. They also went above and beyond on the quality of work. Haven't had any issues since. They are the third company that tried to fix my issue and they are the only one that actually made it work. Original issue: Had a guy out to give us an estimate over 2 months ago. He said he would to finish the estimate at the office and would email or call us with it. After not hearing from them for a week I called and asked about it. They apologized and said it wasn't done yet but would send it by email that day. Waited another week and had to call again. They told me the same thing that time. We'll we just kept waiting and now we called today at 8 am and they said sorry they will get it to us in a hour. Yet now it's almost 7 in the afternoon and we still dont have a quote. I guess they only give quotes to select people. Idk if we did something wrong but it feels kinda stupid to have to beg them to get a quote.