Anderson Hills Plumbing

Update: All these guys did was push the blockage further down my line. I ended up renting a snake from Cincy Tool for two hours Saturday morning and cleared it myself. Cost me $25 vs the $560 these guys charged me after quoting $350. My floor drain in the basement kept backing up. I called three places, Anderson Hills was in the middle for pricing, but they were able to get there the same day. The 2 technicians that showed up were great. I only have positive things to say about them. Professional, to the point, even fixed the broken condensation line for my AC unasked. I’m giving two stars, because each of those guys earned a gold star in my eyes. What I take issue with is the management/sales team. When I called them in the morning for a quote, I was told $350. So, at the end when my bill was $565, plus another 3% if I pay with credit card, I was frustrated. It STARTS at $350 and only goes up from there. If I had been told that from the start, I probably wouldn’t have an issue with it. But, it felt deceptive and I told them they should be more transparent with their pricing. When I dropped off a check later that day to their main office, to avoid the additional 3% credit card fee that no one told me about when I called for the quote, I asked if they warranty their work. The guy I spoke with said not for drain clogs because “how do we know you’re not going home and pouring kitty litter down your drain?” Well, because I’m not a moron, that’s how you should know that. My drain backed up again 24hrs later. I can assure you, no kitty litter was involved.

Got an appointment quickly from their office. Arthur and Mike were in and out in no time installing a new sump pump for us. Friendly, hardworking, and professional, AHP best plumbing service on the planet.

Jack and his team came through on short notice and saved the day for us! Efficient, AFFORDABLE, and professional work! Thanks to Chalmer for the service and the conversation!

Responded quickly to our call and had someone over to fix a leak within an hour of calling. Very respectful and professional crew.

Did really good work for removing my old triple concrete sink that leaked a lot. Very clean and kind to me, my family and very respectfully of my home. I will have them out for my next plumbing project very soon!