4G Plumbing & Heating, Inc. offers plumbing and heating services with a professional and family-friendly approach, providing explanations of work and sharing knowledge of heating elements.
4G Plumbing & Heating, Inc. is a reputable company in Missoula, MT, providing top-notch plumbing and heating services. Their staff is known for being friendly, helpful, and professional, making them a great choice for families and individuals alike. The company's technicians are skilled in explaining complex issues, such as problems with electric water heater lines and heating elements, in a clear and concise manner. Although there have been some issues with responsiveness and the quality of work, the company's customer service has been praised for being 5-star, with staff going above and beyond to assist customers, even when they cannot provide a specific service.
4G Plumbing & Heating, Inc. offers a range of services, including furnace repair and maintenance, plumbing repairs, and water heater services. Their technicians have the expertise to diagnose and fix complex issues, such as problems with pressure and flame sensors. However, it is essential to note that the quality of work and responsiveness can vary, and it is crucial to carefully evaluate the company's services before making a decision.
professional, friendly, helpful
family-friendly service
Best plumbing and heating place there is great staff, great company all around. My first and only recommendation 💯
Furnace was giving off codes that there were issues with pressure and flame sensors so we called to get it serviced and repaired. The technician told us that everything was fine, he cleaned the sensors and that we just needed to get a lower grade filter as our HEPA filter didn't allow for good air flow. Less than a week later the codes were back we tried to call 4G to get them to come back and find out what was wrong and they have yet to return our call. Finally we gave up and called another technician and found that the system had not been cleaned at all and when he pulled the flame sensor it was black and needed to be cleaned with steel wool it was so caked over. Still trying to reach out to 4G to let them know what their technician did and said and they are refusing to call back to rectify the situation.
When I had to go pick up a key from 4G's their staff were some of the nicest people I've met. They were very helpful, you could actually have a conversation with them.
Customer service was 5 star (can't speak to plumbing service). Called asking if they provided a unique special service. They did not, but took the time to track down other companies that did. Very helpful.
Love the family friendly service. Very professional on explaining what happened to my electric water heater line. Plus, shared how my water works with the heating elements. Very professional!
They provide plumbing and heating services, including furnace repair, plumbing repairs, and water heater services, with a focus on family-friendly and professional service.
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