128 Plumbing, Heating, Cooling & Electric provides professional services, including AC installation and repair, with technicians like Matt, Craig, Jared, and Henry offering excellent customer service and workmanship.
128 Plumbing, Heating, Cooling & Electric is a reliable and trustworthy company offering a range of services, including heating, cooling, plumbing, and electrical work. Their team of skilled technicians, such as Matt, Craig, Jared, and Henry, provide excellent customer service and workmanship, ensuring that customers are satisfied with the quality of work. The company is known for its responsiveness, with quick turnaround times and courteous communication. They also prioritize cleanliness, wearing booties and cleaning up after themselves.
The company's commitment to quality and customer satisfaction has earned them high praise from customers, who appreciate their professionalism, reliability, and trustworthiness. With their expertise and excellent service, 128 Plumbing, Heating, Cooling & Electric is a top choice for homeowners and businesses in the Lowell, MA area.
Watch 128 Plumbing, Heating, Cooling & Electric demonstrate their professional plumbing expertise
friendly, professional, customer-focused
went above and beyond with customer service and workmanship
kind, helpful, thorough, knowledgeable
explained the problem and repair options clearly
courteous, on-time
courteous, on-time
Had a great experience with the team. Did a full floor ducted AC install. The system was quiet and works well. 128 was very good about my specific requests and getting back to me quickly. Will work with them for future projects and would like to specifically thank their Electrician Matt who went above and beyond with customer service and workmanship. Thanks!
Great workmanship. Professional. Courteous. Unclogged a drain which wasn't asked for not part of the work. Cleaned up any/all mess. Would highly recommend.
Had a great experience with 128 when our AC unit stopped working in the midst of a hot and humid summer week. Everyone we worked with at 128—from the initial text-back (on a weekend, no less), to setting up the appointment, to the evaluation and repair itself—was kind, helpful, and very responsive. During the appointment, our technician Craig was awesome—super thorough and knowledgeable, explained the problem and repair options clearly, and was friendly and helpful throughout the entire appointment. He quickly got our system back up and running and gave us very helpful advice and info to use moving forward. Really appreciate the quality and level of service! Would absolutely recommend this company.
Jared and Henry installed a new whole house pressure reducer valve, whole house water filtration and a new water heater. They did a great job as seen in the photo. They were courteous, on time and cleared all work debris from the job site. Then they showed and explained their work and asked if I had any questions. Great Job!
128 did a wonderful job from start to finish! They are reliable, timely, and so trustworthy that we gave them our garage code, and we went about our business while they were here. Additionally, they were clean and neat even wearing booties when they came inside the house. We are very happy with our air conditioning units. I would highly recommend their services.
They provide a range of services, including heating, cooling, plumbing, and electrical work, with a focus on excellent customer service and workmanship.
Yes, the company is known for its reliability and trustworthiness, with customers feeling comfortable giving them access to their homes and garages.
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