1-Tom-Plumber

I loved my previous plumbers and they unfortunately are no longer in business so I tried 1-Tom. The receptionist was awesome and it was easy to schedule. I just needed a leaky shower head addressed and my hose was stuck on my outdoor spigot. I was never given an estimate before the work was done like they had said. And a few hours later I had a shower that didn't drip but also no longer got warm, a semi flooded basement, and a large bill (double what my previous plumber would've charged). The hose was removed with force that broke the indoor pipe. I understand this can happen but the plumber acted as if it was preexisting. He did fix it but I had to throw away 4 large contracting bags of valuables from my basement and spent hours drying and salvaging the rest. There was no assistance or advice given in terms of getting the water off the floor and fans blowing on the walls to prevent mold. Also initially he said it was fixed but it was still dripping however he did eventually actually fix it. Then after he left and I spent more time cleaning up I went to shower and realized it didn't get warm. The receptionist was once again very friendly and the plumber returned that day and fixed it. But it seemed like a very rookie mistake to make. Not something for which I'd just payed nearly $500. This appointment truly left me feeling a little robbed and whiplashed and definitely still in need of finding a new plumber

I had an amazing experience with 1-Tom-Plumber. Dan was straight to work and quick to fix our leaking faucet. I also asked about adding shut off valves below our bathroom sink in which he was easily able to do. Pricing seemed fair and reasonable. We also got a pretty cool pink plunger out of it ; ) I called and they had availability day of. My only complaint, if you call it that, was they arrived earlier than scheduled appt without a call. It wasn't an issue as I was home. But all in all great experience and would use them in the future.

An excellent service and a 20/10 team. Brendy did an excellent job scoping our drains, clearing them and sharing both email and hard copy footage to address a flooding issue. Brandy and Tiffany at the office not only set me up quickly to help with our flooding, they answered every question I had with the best hospitality I've had the pleasure of working with. I love the work, love the company staff. This was such a great experience! Will work with again.

When 1-Tom-Plumber says fast, reliable, dependable, committed and 24/7, they are not kidding! We woke up to a nightmare, our house flooding overnight. Water everywhere, leaking to the basement, walls destroyed, ceilings caving in, etc. The leak came from a busted line from the sink in our half-bath. We couldn't get the leak to stop unless we turned off the main water line. We call 1-Tom-Plumber, someone was at our house within the hour to fix the issue! This provided us with peace of mind on a nightmare of a day! I will forever be grateful for their fast, reliable help. Our plumber for all our future plumbing needs.

1 Tom Plumbing did an exceptional job for me after a nasty sewer backup in my basement. I was treated, as was my property, with respect. Everything was explained to me as it happened. I was shown the video, so I could see exactly what caused the backup and how it was resolved. Every person I spoke with was kind, appreciative of my time and efforts, and I could see this was a team effort on their part, sharing pride in a job well done. They coordinated with PuroClean, who came after to clean after the backup. They did a magnificent job...ditto all the above. An air scrubber was left overnight to clean the air of cleaners used, appreciated due to respiratory concerns. I spent 2 weeks trying to clean up, and it proved too difficult. I am so grateful to have gotten such wonderful help for a fair price. Both companies were recommended by friends who had used them. Don't hesitate to call them. Thank you, 1 Tom Plumbing!