𝗙𝗮𝘀𝘁 𝗗𝗿𝘆 𝗪𝗮𝘁𝗲𝗿 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻

early one morning, my wife heard water running and found water pouring from our bedroom ceiling. it was shocking to see several rooms in our Richmond home quickly fill with a few inches of water, and our bedroom got completely soaked. the problem was a cracked pipe in our fire sprinkler system right above our bed. after we called our insurance company, they suggested a few restoration companies, but we chose 𝗙𝗮𝘀𝘁 𝗗𝗿𝘆 𝗪𝗮𝘁𝗲𝗿 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻. Brian arrived at our house in less than an hour, and his team showed up ready to work shortly after. they immediately got started with water extraction, moving out our wet furniture, and boxing up our clothes. by the end of the day, the house was clean and the water damage was under control. there is still more restoration work to be done, but we feel confident knowing the team will continue to do a great job. everyone has been very professional and respectful, always taking the time to answer our questions and keep us updated. we’ve spoken with Brian daily since the first day, and he always responds quickly when we need anything. if you ever have a water emergency in Richmond, i definitely recommend this company. their crew knows water damage cleanup and makes a stressful situation much easier to handle.

Melvin and Brian came out to help us with our water damage restoration after a flood. They removed all the damaged flooring, did a great job cleaning up, and treated any remaining mold. They set up dryers to make sure the subfloor was completely dry. Melvin also gave us helpful advice about an old dishwasher electrical connection and said he would follow up with us. We are expecting the next crew soon to install the new flooring. This company is a great choice if you have an emergency flood or need restoration services. The whole team has supported us from start to finish. Our insurance company was also happy with their accurate estimates and detailed documentation, so they didn’t need to send an adjuster. The work has been honest, fair, and exactly what was needed.

Absolutely fantastic experience from start to finish! After I reached out to 𝗙𝗮𝘀𝘁 𝗗𝗿𝘆 𝗪𝗮𝘁𝗲𝗿 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻 for a water damage issue at my home in Richmond, Brian showed up promptly and gave me a clear, honest estimate over the phone. When he arrived, he quickly found the source of the water leak that was causing my carpets to stay damp and develop stains. Brian explained what needed to be done to fix the problem and gave me straightforward advice without any pressure. I told him I wanted to get a few more quotes, and he was very understanding and patient. The other restoration companies I contacted tried to upsell me and quoted much higher prices for the same job. I decided to go with the original quote because the price was fair, and I felt confident after seeing how knowledgeable Brian was about water extraction and carpet drying. The team did a thorough job with water removal, drying, and cleaning the carpets. They even treated the area to make sure no mold would grow and removed old residues left behind by previous cleaners. A few months later, my carpets still look and feel fresh, and the house smells so much better. The price I paid was much less than what others wanted, and the quality of the work was outstanding. I’m extremely satisfied with the service and would recommend them to anyone in Richmond needing water damage restoration or carpet cleaning.

This is a fantastic water damage restoration service. When my hot water heater burst in my attic, I came home from work to find water everywhere and my ceilings coming down. I was really stressed out. But when the team arrived and explained every step of the restoration process, I felt so much calmer. Brian and Melvin handled all my belongings and furniture with great care, packing and wrapping everything safely. From that point on, everything went smoothly. Whenever I had questions or concerns, I always received a quick answer. I highly recommend their water damage restoration services in Richmond.

We had never heard of 𝗙𝗮𝘀𝘁 𝗗𝗿𝘆 𝗪𝗮𝘁𝗲𝗿 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻 before, but when we needed water damage restoration after a pipe burst in our home in Richmond, we were so grateful for their help. Our plumbers accidentally hit an unmarked water line while working on a sewer pipe, which caused a lot of water and mud to flood our basement. The water company couldn’t get here fast enough to shut off the water, and I was shocked to see my basement workout area covered in water, with foam mats actually floating. While the plumbers tried to pump out some water with a small hose, Brian and Melvin showed up with heavy-duty hoses and large pumps, quickly removing most of the water. They set up lots of fans to keep the air moving and brought in industrial dehumidifiers, which helped dry the basement much faster. Thanks to their quick response, the beadboard paneling and most of the walls dried out well and were saved from damage. Only a few things, like an old armoire and some wallboard by the stairs, were affected, but that was more due to the way things were built. Our basement is pretty big, so it took a little while to dry completely, but the team stayed on it until it was done. They also power-washed the leftover mud with a special machine, which worked really well. After I finish repainting, they even offered to help move the foam mats back under my weight bench. I’m not sure about the cost since insurance took care of it, but everyone who worked with us was friendly, hardworking, and truly seemed to care. Brian and Melvin both understood what we were going through and shared lots of helpful advice on how to handle water damage. I definitely recommend this company to anyone in Richmond who needs fast and reliable help with water damage.