Western Heating, Air & Plumbing offers plumbing, heating, and air conditioning services with technicians like Jeff, Michael, Brandon, and Shawn, known for their professionalism, knowledge, and customer care.
Western Heating, Air & Plumbing is a trusted provider of comprehensive heating, air conditioning, and plumbing services in Salt Lake City, UT. Their team of skilled technicians, including Jeff, Michael, Brandon, and Shawn, are dedicated to delivering top-notch customer service and ensuring that every job is done efficiently and effectively.
The company's expertise spans a wide range of services, from plumbing leak repairs and water heater installations to air conditioning maintenance and new system installations. Their technicians are knowledgeable, friendly, and take the time to explain issues and solutions clearly, making them a reliable choice for both emergency repairs and routine maintenance.
What sets Western Heating, Air & Plumbing apart is their commitment to customer satisfaction and their focus on providing long-term value and comfort. They offer personalized solutions, taking into account each customer's unique needs and budget, and their sales process is educational and pressure-free.
professional, knowledgeable, efficient
Explains everything in a way that's easy to understand
nice, easy-going
Doesn't try to upsell unnecessary services
thorough, listens to needs and requests
Provides options with pros and cons
professional, communicative
Pays attention to detail to optimize systems
One of their plumbers helped with a plumbing leak in my bathroom. Took time to explain the issue and help me keep it from happening in the future. Will definitely call again. Thanks!!
I can’t say enough great things about Western Heating, Air & Plumbing! Their customer service was absolutely top-notch — friendly, helpful, and genuinely caring. They made sure to communicate clearly and got someone out quickly. Our technician, Jeff, did an absolutely amazing job. He was professional, knowledgeable, and efficient. It was clear he really knew what he was doing, and he explained everything in a way that was easy to understand. He had our air conditioning up and running again in no time, and it’s working perfectly now. If you’re looking for a company that truly cares about their customers and knows how to get the job done right, I highly recommend Western Heating, Air & Plumbing. Jeff and the whole team are simply the best!
Michael helped us out with our water heater and didn’t even charge us for the repair. These guys are always super nice and very easy going — they never try to upsell you on a bunch of stuff you don’t need. I highly recommend going with them over any of the other local repair shops.
Our technician was so great. He was so thorough and polite and took the time to show us and explain things. Would definitely recommend.
Excellent experience with Western! My situation started with a service call for an antiquated AC/Furnace and ended with a new, best in class solution. My service tech, Brandon, was very thorough, listened to my needs/requests and provided options with pros and cons. He documented each step of his analysis and communicated throughout with pics and video of his findings. The sales experience with Brent was more of an education than sales. No pressure, just great information with a focus on meeting my objective of long term value and comfort. Brent’s experience with product, system capabilities and available tax incentives/rebates helped me maximize my dollar and avoid unnecessary spend.The install team led by Shawn was awesome. They were on schedule, communicated throughout the process, clean and professional with extra care for my home. I really appreciated their attention to detail to optimize my system and address/improve a couple items that were probably beyond their scope of “need to fix” but they did because it was better for me (no extra cost and clearly communicated prior to action). I am looking forward to the comfort of my new system and will continue to work with Western to make sure it is well maintained and providing me the best return on my investment. Sincere thanks to Brent, Brandon, Shawn and team!
They provide a wide range of heating, air conditioning, and plumbing services, including repairs, installations, and maintenance, ensuring that every customer's unique needs are met with professionalism and care.
With a team of skilled and knowledgeable technicians like Jeff, Michael, Brandon, and Shawn, who are dedicated to delivering top-notch customer service, you can have peace of mind knowing that your home is in good hands.
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