SameDay Heating & Air, Plumbing, and Electrical

I wanted to make all aware of the bad experiences we had with the installation technician, Hayden Hall, and their assistant Jonathan (no last name was given to me). Jonathan showed up first in their personal vehicle at 8:12 A.M., so on time from what I was quoted by the Comfort Consultant, and was very nice and friendly. I showed them where the furnace was and the back door they and Hayden could use. When Hayden showed up about 2 minutes later, I showed them where everything was. Before leaving them to work I let them know that I would be upstairs and to let me know if they needed anything. Jonathan did come upstairs to ask where the breaker box was, and I told them it was on the back on the wall about 5 feet away from the A/C unit. Hayden came up a little while later asking if I had a Sharpie he could use because their just died; I had one and let him borrow it. After the installation was completed, Hayden came up to let us know that they were done and ready for the walk through. Hayden explained the new propane sensors on the furnace and let me know that they changed out my brand-new air filter and removed one of the screws to make it easier to get the door open. I informed Hayden that the filter was just replaced on Sunday (June 29, 2025) and all the screws were needed to keep the door closed. Hayden’s reply was that they were leaving us with two new filters. I replied with they are not pet grade like I had in there, and they are cheap ones. Hayden ignored my comment. While continuing the walk through I asked if anything was done to the back of the furnace, and Hayden said no, and went into the back yard. Where Hayden explained moving the fuse box for the A/C unit over a little for easier access. I noted that the main breaker box door was open and ask them to close it, the technicians did. They also explained how to clean the unit with the garden hose and there is no need to cover it. During the walk through my mother, Margie Earl, noted that there were shavings of metal laying around the floors that were not picked up. I went down this morning, July 6, 2025, to clean up the metal and found more than just a few metal shavings. I noted that the linoleum flooring was ripped up some under the carpet, there were loose screws on the floor next to the furnace, I found my third screw to the furnace door. I also noticed that in the back of the furnace, where Hayden said nothing was done, the insulation tape was cut off and not replaced. Without the insulation tape a lot of air is being let out into where my washer and dry are. There were also screws on the floor next to the dryer where it sits up against the furnace. There were screws left on top of my wardrobe cabinet. I took a closer look at where the new A/C duct was placed on top of the furnace and instead of using insulation tape Hayden and Jonathan used hot glue and left a hole large enough for a flat head screwdriver to fit through. Which means the air is getting out. At this time, I regret using a big-name business to replace my A/C, the small company we had put in the A/C ten years ago did not leave holes in the duct work and cleaned up after themselves.

Edit - Updating my review because Google won't let me post a second one. Called SameDay for electrical work because we had such a good experience with the plumbing that I gave a 5 star review for in the past. Got an electrician named Fernando who showed up same day for an estimate even though we didn't call until later in the afternoon and then came back the very next day and completed multiple pieces of work including fixing a long standing flicker we inherited from the previous owners and getting us set up with ethernet connections in multiple rooms. Thanks to Fernando, we're 3/3 now in terms of having good experiences and better service going through this company. Pablo and Tiernan did excellent work replacing/upgrading our water heater and softener. Fast, friendly, and professional - couldn't ask for more.

Had an amazing experience using SameDay for my HVAC maintenance and to replace my water heater. Andrew Harrison the HVAC technician provided outstanding service and went above and beyond as he performed a tune up/annual maintenance check on my AC unit. He was thorough and meticulous. Also he's very knowledgeable. He was also very honest/transparent with me about how my HVAC system is nearing the end of its life cycle and what options I had moving forward. He also let me know about some possible issues with my water heater and referred me to the plumbing team. Michael Fonseca came out to assess my water heater and did a thorough job in finding the issues with my water heater and related components. He drew up some great options for me to remedy the issues and explained them thoroughly. I decided to replace the whole water heater system. Michael was personable professional and knowledgeable. Pablo Alvarez the plumbing install technician came the next day to install my new water heater system. He did a very thorough meticulous installation and it looks fantastic as well! He answered all of my questions and concerns and explained everything to me in detail. All and all all three technicians provided outstanding service and I will definitely be using Same day again! I couldn't recommend them more! SameDay rocks!

We have used Same Day 3 different times and have had the best STELLAR service. Isaiah and Adam are absolute professionals. You may have tried the rest but now it's time for the BEST! Same Day Plumbing & Heating.

Thor Hepsworth installed our Level 2 EV charger. Very professional and works fast. Got everything done in less than 2 hours. Power to the house was never shut off completely during the process. Thanks