Veterans Plumbing

Your plumber Matthew is why I still have faith in humanity. Because of him I was not stranded as a single mother in the middle of the road. He also was nice enough to take a look at my car that was broken down. This is after in am sure, a long day at work. Because of this interaction if I have plumbing needs I will be calling Veterans plumbing and asking specifically for Matthew. I would trust him to work on any of my household or commercial needs. I can’t thank you enough for your kindness and I can only hope it comes back to you 10 fold.

The 5 star is only because the person who came out for the consultation was professional and seemed knowledgeable. Otherwise, you should be transparent about a $189 fee you charge when a customer is wanting a water softener quote. Other reputable companies serving the Boise metro area offer free estimates, except you.

Veterans Plumbing was highly recommended to me by my brother and now I am highly recommending Veteran Plumbing to you! Placed an emergency call to them around 10 AM (clogged drain). Professional and caring company. Was told that someone could be at my house between 2 and 4. Bobby called at 11 and said he was on his way. Quick inspection assessing the problem, the water damage, and cleared the clog in record time. Bobby called Apex Restoration and they arrived before he finished his "paperwork". Bobby is a great refelection of Veterans Plumbing, professional, knowledgable, courteous and caring!

These guys are amazing! We had our water line crack two different times and both times they were so fast and thorough. They made us knowledgeable about our situation, and let us know every step of the way what they were doing.

We had Veterans Plumbing do a complex job that included repiping the entire house, adding a hot water recirculation line (a great enhancement), replacing the old water heater with a tankless one, adding a water softener, and adding a Moen smart valve. We got 3 bids, and the difference between Veterans and the other two companies in that process was amazing. Scott (the owner of Veterans) spent well over an hour talking to us about our needs and going through the whole house carefully, including a good 15 or 20 minutes in the crawl space where a lot of the work would be done. The other two companies spent maybe 15 minutes each, barely stuck their heads in the crawl space, and were not nearly as engaged. Based on that experience we would have gone with Veterans even if their bid had been more than the others, but it was actually a bit less! The crew who did the job were equally impressive. Hasib (crew chief) clearly has a ton of knowledge and experience about every aspect of plumbing, and an extremely strong commitment to making sure things are done right. Broch, though much younger, is also very bright and dedicated, and you can see how well he and Hasib work together and how Hasib is preparing him to follow in his footsteps. Tristan and Brad provided competent additional support when some extra hands were needed. A project of this complexity is bound to have a few minor glitches, but the ones that did occur were all handled very promptly and with a professional, “customer first” approach. I would unhesitatingly recommend Veterans Plumbing to anyone.