Velvet Plumbing

Velvet Plumbing recently replaced two bathroom faucet cartridges (Moen 1224) for me, and the work was done quickly and very professionally. As always, the plumbing service was top-notch. A great example of their dedication: while I was away in Los Angeles, my neighbor noticed a leak at my place. My pressure relief valve had failed and burst the L-shaped PVC connectors. After a referral, I reached out to Brett, who arrived within an hour. He fixed the leak and installed new piping right away. I had been quoted over nine hundred dollars for this same repair by another company, but the final cost here was about half that price! The customer service was excellent—friendly, responsive, and really went above and beyond. If I could give ten stars, I definitely would. Highly recommended for anyone needing plumbing work done!

Ian was professional, organized, skilled, and charged a fair price! We woke up to a huge mess when our plumbing backed up into the house—what a nightmare! My husband did his best to clean up before we called a plumber. The company sent Ian, and he was a lifesaver! Ian quickly figured out that tree roots had blocked our pipes and got right to work clearing them out. In less than two hours, our pipes were running smoothly again. Ian also made sure to clean up after finishing the job, leaving our basement spotless. I highly recommend this plumbing service to anyone in Los Angeles looking for reliable help!

We had a problem with our sewer line at our house in Los Angeles. At first, we hired another plumbing company because their price was lower, but after they replaced a section of the pipe for $3,400, our issue was still not fixed. After that, we called a different plumber for help. Brett came out and did a thorough inspection. He found the real blockage, which was actually about 200 feet away from where the first company worked. Brett explained two different solutions to us and made sure we understood the process for both. Communication was clear the whole time. In about a week, they replaced the entire 300-foot line with a brand new one. The work was so clean that you could barely tell any landscaping had been touched. What started out as a stressful experience turned into one of the best service jobs I’ve ever had. I really wish we had called Brett’s team from the beginning. From now on, I’ll be using them for any plumbing work. Recently, our water heater stopped working. I called Brett’s team again, and within four hours they came out, gave me a quote, picked up a new upgraded water heater, removed the old one, and installed the new unit. The service and speed were amazing as always! I highly recommend this plumbing crew to anyone in Los Angeles looking for honest and professional plumbers.

My husband and I were staying at a rental when we noticed the toilets weren’t flushing and the shower was backing up with water. Our host called a plumber, and Brett from the plumbing company showed up even earlier than expected, which was great. Brett was very professional, patient, and clearly knew his plumbing work. He was also friendly with my dogs. The whole job was finished in about 30 minutes. I highly recommend this plumbing service!

I recently had the pleasure of working with Ian from a plumbing company, and the whole experience was excellent. Ian arrived right on time, which I really appreciated. He was very friendly and clearly knew a lot about plumbing. When we had an issue with our water heater, Ian took the time to explain the advantages and disadvantages of replacing a certain part. There was no pressure—he just gave us the information so we could decide what was best. Because our water heater was getting old, Ian suggested changing the part to prevent any future leaks or breakdowns, which made perfect sense to us. He quickly ordered the part and had it delivered within an hour. Ian got straight to work and soon had our water heater running quietly again. We were very impressed with his skills and professionalism. We will definitely use this plumbing service again in Los Angeles if we need any more plumbing help.