United Air Temp

I basically had to claims under plumbing so I'll rate on the one that was complete first. My sump pump battery wasn't working, called my home warranty and United Air temp was referred. They called in less than 12 hours, had an appointment for the tech and battery replaced all within about 7 days. Everyone was very professional, always called when they were enroute and even called when our front. The tech who replaced it was very professional and extremely polite and answered every question I had. I'll come to review my hot water heater replacement once everything is complete but this far, good review.

Excellent Service This is my first using United Air Temp, and every interaction, from scheduling to the techs coming out for repairs has been a positive experience. I was referred through my home warranty company to repair faucets and replace my hose bib. Everything was smooth from start to finish. They called quickly to schedule, sent reminders, and gave a courtesy call before arriving. Juan was outstanding, punctual, professional, and genuinely kind. He explained everything clearly, answered all my questions, and worked efficiently without rushing. He was honest, respectful, and clearly takes pride in his work. One of the best techs I’ve had in my home. Would definitely use United Air Temp again and highly recommend asking for Juan! Also want to add that the notes on the invoice of what was done are very detailed which I appreciate! Just outstanding experience all around!

Jason demonstrated exceptional knowledge and professionalism throughout our interaction. He took the time to thoroughly address all of my questions, provided a detailed quote, and allowed me the space to consider it without pressure. I also appreciated the flexible payment plan option, as a lump-sum payment wasn’t feasible for me. When the installation team arrived, their conduct was equally commendable. The technicians exhibited excellent customer service, carefully protected my carpet during the process, and ensured the work area was left clean. My new furnace functions flawlessly, and I couldn’t be more satisfied with the experience. I highly recommend United Air Temp for their outstanding service and technical expertise.

I wanted to share my recent experience with an AC repair technician—it was truly a positive one. He actually arrived earlier than expected, but he made sure to call ahead to let me know he was on his way. When he arrived, he showed me his ID right away so I could feel confident he really worked for the company. That small gesture meant a lot to me. Throughout the visit, he was courteous, professional, and respectful. He took the time to explain exactly what he was going to do and kept me informed the whole time. He made sure my daughter was included in the conversation too, so we both understood everything clearly. He didn’t rush, didn’t try to take advantage of me as an elderly customer, and he even cleaned up after himself before leaving. It’s rare to get service that’s this thorough and thoughtful. I really appreciated his honesty and care—highly recommend!

I am pleased with the service I received today. The technician Fry was actually early which was great for me! He was quick, efficient and extremely knowledgeable. All of my questions were sufficiently answered. Thanks United Air Temps and Fry!