Tritan Plumbing in Aurora, IL, offers expert plumbing services, including emergency repairs and routine maintenance, with knowledgeable technicians like Mickey and prompt customer service from Sarah.
Tritan Plumbing in Aurora, IL, is a reliable choice for all plumbing needs, providing emergency repairs, routine maintenance, and more. Their team of experienced technicians, including Mickey, who has spent his whole life in the industry, ensures that every job is done professionally and efficiently. Customer service representative Sarah is dedicated to making customers feel comfortable and informed throughout the process.
Tritan Plumbing's services include fixing gas meter issues, lowering cleanout stacks, and addressing drain clog problems. Their technicians are knowledgeable and personable, making them a great choice for homeowners and families in need of plumbing solutions.
knowledgeable, personable
Extensive experience in the plumbing industry
amazing job
Great job tonight Tritan team! I was under a lot of stress after a vehicle crashed into my home and broke my gas meter right off the house. After calling several plumbing companies with no success in speaking with someone, Sarah answered my call. She answered all my questions and made me feel very comfortable in moving forward with Tritan. The job was serviced by Mickey. Mickey has worked in the industry basically his whole life. He is extremely knowledgeable and very personable. What a great experience and I would definitely recommend Tritan and use Tritan for all my plumbing needs in the future!
TOTAL WASTE OF TIME!! Sarah supposedly scheduled appointments July 15, July 16, July 17 and July 18. Always an excuse as to why the Technician was not able to make it for example, weather, traffic, another appointment too longer than anticipated, short staffed because someone called out. It was ridiculous!!! I was blessed to be working from home that week, because what an inconvenience! Sarah claimed she was going to have her husband do the work on July 18, because she wanted me to have the best technician and she would offer an inconvenience fee. Well, not only did the technician not show up, I was ghosted by Sarah. How rude and unprofessional!! I contacted this company because they repaired a busted pipe a couple years ago and the technician “Noah” did an amazing job. Unfortunately, I will “NOT” be contacting this company again! PLEASE BE WARNED!
Had a wonderful experience with this company! Sarah is wonderful! Had a major issue that needed to be resolved ASAP and she came through and went out of her way to make sure it was professionally and promptly resolved. Would highly recommend them for any service. The crew that came out was on time and friendly. If we could give 6 stars we would!
Our cleanout stack in the front yard was too high and needed to be lowered several inches. We called Tritan and explained the problem. They sent Mickey who did a great job at a reasonable price…all in a single visit. Thanks.
DO NOT USE THEM. Called them to fix a drain clog issue. I went with them because they had come out for me a couple other times over the last few years. This time: over a three week span they took multiple days to respond to calls and texts, missed multiple appointments they had set with me, and showed up about 6 hours late both times they actually came. They misdiagnosed the issue and charged me a couple thousand dollars (after promising a discount that they did not give) to do work that didn’t fix the issue in the slightest bit. They did not respond when I told them this. Called Roto Rooter and they came out immediately, fixed the issue, and only charged me $400.
They provide a range of services including emergency repairs, routine maintenance, and solutions for specific issues like gas meter problems and drain clogs.
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