Thomas Lily Plumbing offers expert plumbing services in Pittsburgh, PA, with technician Brandon providing prompt and affordable solutions, including drain pipe repairs and gas line installations, with a focus on excellent communication and customer service.
Thomas Lily Plumbing is a reliable and efficient plumbing service provider in Pittsburgh, PA, offering a wide range of services, including drain pipe repairs, gas line installations, and plumbing fixture replacements. Technician Brandon is praised for his excellent communication skills, prompt scheduling, and affordable pricing. He takes the time to assess the issue and provide customers with options, ensuring they are comfortable with the solution. With a focus on customer satisfaction, Thomas Lily Plumbing is a top choice for homeowners and residents in the area.
Thomas Lily Plumbing's commitment to excellent customer service, combined with their expertise and affordable pricing, makes them a trusted name in the plumbing industry.
Excellent communicator, Friendly, Efficient, Punctual
Provides customers with options and ensures they are comfortable with the solution
I had a broken drain pipe in my kitchen sink that was embedded into the brickwork and leaking into my neighbors kitchen downstairs. I was trying to get it fixed for a full month. I talked to 6 plumbers. Several came out and provided estimates of around $3000 to run a new drain pipe (not including the thousands it would cost for demo and repair of the walls, ceiling, and cabinets). I even approved the work with one company but they didn't show up. Brandon from Thomas Lily came by to provide an estimate and was also thinking about running a new drain pipe but he offered to open the wall under my sink to expose more of the pipe and gather more information. He immediately found a hole plugged with a bit of disintegrating wood that previous plumbers had probably used to run a snake. He said he could fix it but said that if I was comfortable I could just tap the pipe and plug the hole myself to save cash. He also discovered a very loose hot water supply fitting and replaced it. I bought a $3 rubber plug as a same day temporary solution and spent $36 on a tap kit and metal plug as permanent solution. So instead of paying thousands of dollars I paid a few hundred for his visit and $40 in parts. Brandon was an excellent communicator, scheduled a visit quickly, and showed up on time.
Brandon came out and fixed my problem on the same day and his services were very reasonably priced. He was very friendly, making multiple trips to the store after being given the wrong part. I appreciate the work he put in and highly recommend Thomas Lily Plumbing!
Brandon was very communicative and provided exceptional service. As a new homeowner, I needed a new gas line run to the oven and a leak in my tub plumbing fixed. He did an excellent job with both, in a timely manner, and well priced. Highly recommend working with Thomas Lily Plumbing!
I found Thomas Lily on Thumbtack. I need a plumber to connect the gas line to my dryer. Brandon contacted me almost immediately via text and showed up the next day. He was straight to the point and got the job done quickly. He even told me if I have Heating and Cooling issues to contact a fellow contractor. Great customer service and a great personality. I will definitely hire him again and recommend Thomas Lily Plumbing to anyone needing a plumber!
Technician was on time, efficient, and friendly. He replaced the necessary part and one other to ensure better functioning for a longer time. I agreed with his assessment of that need. I would contact Thomas Lily Plumbing again.
Thomas Lily Plumbing serves the Pittsburgh, PA area, providing prompt and efficient plumbing services to homeowners and residents.
Thomas Lily Plumbing offers a wide range of plumbing services, including drain pipe repairs, gas line installations, and plumbing fixture replacements.
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