Steve’s Plumbing & A/C Service

Had an emergency call at our rental unit on Saturday morning with clogged shower drains in 2 bathrooms and when the toilets were flushed, water came up through the shower drains. I googled for a plumber and Steve’s Plumbing came up. Dispatch said they can send someone over between 5p-7p. However they said the plumber will more than likely come earlier. Santiago came a few hours earlier (thank goodness) and checked both bathrooms and the clean-out valve. Luckily he didn’t have to snake the lines as it was probably hair clogs that eventually cleared itself. Santiago called me and was genuine and honest. He gave us some options but in the end, we declined additional service as water was draining properly with no imminent flooding anymore. He didn’t charge for his visit as the lines were clear when he got there (of course this happens when the professionals show up). I was so grateful for his honesty as nowadays, who can you trust? Steve’s Plumbing is highly appreciated and they gained a new customer because of Santiago’s honesty and integrity in what he does. I highly recommend if you are looking for a company you can rely on especially on the weekends!!

Cory B. came out for a scheduled appointment to add new washer hot/cold shutoff valves. Before leaving, I asked his opinion on my 20-yr old water heater. He gave me his professional opinion and he installed a new water heater the same day. Yes, the x2 plumbing issues were expensive, but Cory was able to provide a cost analysis prior to any work being done. Cory absolutely did an amazing job and I couldn’t be more happier with him and Steve’s Plumbing services. Thanks for taking care of your customers!

Anthony came within an hour of my call about a water leak and quickly determined the cause after a thorough inspection around the interior and exterior of the affected area. He was knowledgeable, professional, efficient and also connected me with a clean-up and flooring company to start the process of replacing the damaged areas. The cost was also very reasonable considering it was late in the afternoon. Highly recommend him and Steve’s plumbing.

Steve’s plumbing and AC service promptly addressed my concern about exposed electric wire, etc., at the out unit of the replaced central AC system and sent Nikolaus Stauffer to my condo to get it fixed right away. In addition, Nikolaus was so nice and patient to walk me through the steps of setting up remote control with my iPhone using Internet. Great service with nice people.

I recently had the pleasure of working with Paul Yee from Steve’s Plumbing Service, and I couldn’t be more satisfied with the experience. Paul was diligent, knowledgeable, and incredibly nice throughout the entire process. He replaced my kitchen sink faucet, fixed a leaking basket strainer, and installed a missing P-trap. In addition to the kitchen work, he also replaced two bathroom shower faucets and installed a new fill valve for the toilet. Paul went the extra mile to restore proper water flow in the bathtub, which had been draining very slowly for some time. Paul clearly takes pride in his work and stands behind it, which gave me a lot of peace of mind. I would absolutely recommend him to friends and family. Great service all around!