South Side Plumbing & Heating

So happy to provide a 5 (+) star review to Southside Plumbing & Heating - our new HVAC provider. We had the best experience with Southside last weekend (from customer care, product education, and pricing to installation of a brand new Trane Furnace and service for our AC system). We've worked with Mr. Tim Vhalos in the past and, when we ran into issues with our existing HVAC system over the course of a weekend, reached out to him for a "second opinion" on the best next steps. Tim went above and beyond to provide feedback on what wasn't working and correctly diagnosed the issue at hand. He also helped us to weigh pros on cons on replacing an aging furnace and educated us on available systems and changes in equipment since our last system was installed. It happened to be a chilly stretch around Easter with temps in the low 30s, and Southside even loaned us some powerful space heaters to keep us comfortable prior to furnace installation. The furnace was installed, efficiently and cheerfully, by Evan and Josh who were a pleasure to work with and the left the area immaculate. A few days later, Tim returned as a courtesy, along with Andre, and they performed a full maintenance check on our AC system. Last but not least, the two men spent some quality time with our dogs, soaking in some "Pittsburgh sunshine" before heading out to their next job. We all (dogs included) are very grateful to be working with such a customer oriented, reasonably priced, family-owned company and recommend them wholeheartedly! Thanks to everyone at Southside (especially Tim - we thank you extra extra for your kindness and attention)!

South Side Plumbing is the best! We have used them many times for a variety of projects at our two properties in Pittsburgh. They are efficient, always get the job done, and the pricing is very fair. Special thanks to Rich for helping us to do multiple jobs around the house including faucet repairs and cartridge replacements. Bill is incredibly knowledgeable and does a great job of communicating ahead of time to make sure the job goes smoothly. We will continue to use them in the future!

South side plumbing is an incredible company. I have dealt with them for the last 20 years. They have done all the sewer lines in both our homes. They also did all the 2” Black iron pipe lines at my business. They are really responsive and professional. We just used them this week to fix our ac and they sent Andre. He was really quick and professional. I felt well taken care of. After he left they called me and gave me an update as to what I need to do in the future to keep my system running due to it being an older system. I highly recommend Southside plumbing for anything you need.

Josh & Ryan just spent 2 days removing our old, builder grad HVAC system and installing/testing an upgraded Trane HVAC system. I could not be happier with these guys and also the sales rep, Tim. All three guys were amazing. Very professional, friendly and HONEST. We truly appreciated Southside’s honesty, timely service, helpful advice and just the best customer service ever. I cannot stress enough how much we appreciate the great work/service from Southside Plumbing & HVAC. I’d give them 10 stars if possible.

Excellent experience with South Side Plumbing & Heating and their professional, competent, friendly staff. I'm tasked with taking care of my in-laws house as they aged and spent a lot of time and effort trying to get service from their prior company. The neighbors recommended South Side saying they had a very good experience and were happy with them. They evaluated the needed work, discussed what our wants, needs, and budget were and put together an estimate. They spent time discussing the estimate and different options to narrow it down and ensure the final product was most appropriate. The staff who came and did the work were professional and courteous beyond expectations. I was working from the house and occasionally came to view their work and ask questions. They appeared perfectly happy accommodating my questions and I felt comfortable asking as many as I wanted. When the work was complete they took time to walk me through all the work they did, ensured I knew how it operated, and ensured I knew to call if I had any questions, issues, or concerns. Highly recommended, can't say enough good things about them.