South East Total Service

My water heater had gone bad and I went to Home Depot to get one and they set up everything and scheduled South East (total service) everything plumbing. They sent a young man to my house by the name of Cody. He called me when he was in route. I told him that I was at Home Depot but I should get there a few minutes after him. It was 5 minutes later, but he said not a problem. He arrived at my home at 8:30, and I arrived 5 minutes later. He came introduced himself,looked over the situation and got his game plan together and went to work! He was a very friendly and personable young man. He kept me abreast of what he was doing and he didn’t stop until he completed the job to both his and my satisfaction. I would highly recommend this company and definitely recommend that you ask for Cody‼️I was in the customer service field for 40 years and I retired as a supervisor. He is definitely an employee that I would love to have on my team! And if anyone was going to train my new hires, he would definitely be the one training them. His work is very neat and detailed! See attached picture. I’m a very happy customer and Cody is a great plumber!

We were referred to SE from WWTA and they were amazing. Had to come on a Sunday after a sub broke the sewer line to our home. Christian and the Second Gentleman that came to help him have been professional and dedicated to getting this issue resolved. We will definitely use them again in the future for plumbing needs. Thank you SE for your great care!

Now that we've finally wrapped up the Sewer Saga of 2024, I can say that I'm glad we trusted our project to Southeast Total Service. From staying late around Christmas to responding on short notice and on weekends, our large sewer project, while not easy to deal with, was taken care of thoughtfully and carefully executed. The team was so professional, prompt, communicative and honest about what it would take to get our project done. They educated us about the WWTA replacement program, which made a huge difference our personal cost for this project. I wouldn't hesitate to use them again in the future, and will recommend them to anyone I know.

Very quick to replace our hot water heater, and everyone we talked to was very friendly. James was our plumber and I can’t say anything negative about him or the company. He offered to give my 4 large dogs a treat which they gladly accepted, and anyone that goes out of their way to make sure my dogs are comfortable get an automatic thumbs up from me. Thank you, James!

I would wholeheartedly recommend Southeastern Total Service to anyone needing a great plumber. David D., the plumber was so personable and helpful. He had my water heater replaced in under four hours and it was a booger of a job (including having to take doors off just to get the sucker in place). These guys are amazing!