Service Squad Plumbing

John texted me when he was on the way with an ETA and he arrived early within the 8 to noon window. He promptly got to work on the estimate for our bathroom sinks plumbing issue and came up with a very reasonable price, then got to work. He and his assistant were in and out in less than an hour. Before and after pics attached. No leaks, no drips, no errors. We are very satisfied customers.

Loy Culbertson came out promptly on a Thursday, diagnosed our plumbing issue quickly, and set us up with a solution. He and his partner Jacob were very efficient and attended patiently to our questions and concerns. He gave us several recommendations to choose from and made sure we were happy with the work throughout the process. Updating my review after further experience. Service squad's technicians recommended we have a filtration system installed for our house to solve our problem. We did, and what followed was a 6-weeks-long saga of trying to get the city inspector to approve the install. My takeaway is that either we were de-prioritized, or Service Squad was unable or unwilling to complete the communication w/ the city and/or the filtration system's vendor to get our install approved. The inspector required them to install a part that - according to Service Squad - was not necessary. So now this is the solution in our front yard. The most frustrating part was that we basically didn't hear anything for about 4 weeks, and then when I started calling for information every day for three days, things started moving again. If you call Service Squad, and if they recommend any significant install, get a second opinion. The positive is that every technician that came to our house was a model professional, worked quickly and diligently. I stand by my original review for Loy, and the same goes for the technician that came out later, named Nathan. Further update, less than an hour later: An O-ring seal on the filtration system just failed, flooding our front yard.

Jonathan and Matthew were wonderful. They were both very knowledgeable and took the time to explain what they needed to do so I could understand it. They made me feel trusting of them. I will definitely use Service Squad Plumbing again and I will recommend them to friends and family.

Service squad as a company is great, but even better than that, Jon Baker is extremely knowledgeable and gets the job done! I am extremely happy that I chose Service Squad and that they sent Jon!

I could not be more pleased with the services provided. Trey is fantastic! He took the time to explain everything in a way that I completely understand. The excavation teams are super efficient and friendly. Shannon in the office is amazing! I highly recommend this company and most specifically, Trey for your repairs!