Roto-Rooter Plumbing & Water Cleanup Fresno CA offers plumbing services, including tankless water heater installation and kitchen sink drain repair, with technicians like Noah Snowder, Armando, and Skyler providing varying levels of customer service and expertise.
Roto-Rooter Plumbing & Water Cleanup Fresno CA provides a range of plumbing services to customers in the Fresno area, including tankless water heater installation, kitchen sink drain repair, and emergency leak repair. The company has a team of technicians, including Noah Snowder, Armando, and Skyler, who have received mixed reviews from customers. While some customers have praised the technicians for their courtesy and professionalism, others have criticized the company for its high prices and poor communication.
The company's services include plumbing repair, installation, and maintenance, as well as water cleanup and restoration. Technicians like Skyler have been praised for their ability to quickly respond to emergencies and provide temporary solutions, while others like Armando have been commended for their courtesy and customer service skills.
overpriced
courteous, good customer service
fantastic, easy to reach
24-hour service
STOP!!! DO NOT waste your time with this people!!! but if you want to waste your money go with them… i recieved a quote or estimate from one of their technician. his name os Noah Snowder and this people are like sharks!! the estimate that he gave me for labor to install the tankless water that i bought from home depot is $3,625!!!! Super Expensive!! and way too overpriced!!! and he said its an 8hrs job… dont get Fooled by these people!!!! it only takes an hour or Two the most to install a tankless water!!! again i wong recommend this people!!!!
Just hired Roto Rooter for a repair of kitchen sink drain at my parents home in Kingsburg Ca... They charged $2,675.00 for this funky repair........... Outlandish pricing!!!! Buyer Beware
I just want to say that my call wound up being a courtesy call. I thought they were gonna say, well Tamara, it's gonna be that dreaded cost, nope he said, let me see if I can unscrew the rest of the sprinkler head off and sure enough he did. He even advised me as to what sprinkler head I should get besides the one I currently have. I agreed. He was very courteous and good customer service all around. Thank you again Armando, I greatly appreciate you, and God bless. And thank you Rotor Rooter for having a good man with your staff. There is still kindness in this world. Tamara E
The worst company ever! very unprofessional and very poor ethics! does not know the meaning of time and appointments! They were supposed to come to our house in the morning then got a call they are late finishing up a job will be here between 11 am to 1 pm and come 3 pm nothing! called the dispatcher 4 times! then got a text they will update us at 5 pm then 6 pm! I have been waiting here all day stuck in the house. I get they are 24/7 but they need to be transparent to customers why book us in the morning when they are short staff! Meanwhile they are not even sure what time they can come they can come at 1 am if they wanted too which they never disclosed in the beginning! go somewhere else rather than this very unprofessional company and their dispatcher Tina was very very rude! You have a customer waiting since 8 am and you have the nerve and audacity to tell me to reschedule tomorrow with no guarantee what time they will come again so that means I will be stuck here all day. Time is of the essence thats why there is an appointment because there is a designated time not delay for 8 hours! Your company does not know how to honor a commitment and appointment on time! very unprofessional and poor work ethics! the feeling of entitlement we can wait for you all day when you gave us a specific time but did not disclose you are very short staff and double booked appointments! we canceled and we’d rather pay an honest company who honors time and commitment!
Team was Fantastic. We sprung a bad leak from a broken bathtub faucet cartridge at nearly midnight after the super bowl. Our previous company and other company couldn't reach their 24 hour service personnel. We reached out to roto-rooter and immediately had Skyler on his way out. There was no delay and he got the problem temporarily addressed, and then was able to get the full team to get the issue solved the next day. Skyler was fantastic and easy to reach at all hours (night and day) and helped me work with the manager to get a reasonable pricing on the work as well. I definitely recommend and will use services again!
Roto-Rooter provides a range of plumbing services, including repair, installation, and maintenance, as well as water cleanup and restoration.
Yes, technicians like Skyler offer 24-hour emergency service, providing quick response to emergencies and temporary solutions.
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