Roto-Rooter Plumbing & Water Cleanup

Very happy with the service. They got out here very quickly, fixed the problem efficiently and professionally, and helpfully answered my questions. Was extremely careful about handling the old building pipes. Did not make a mess and was respectful of my home. Estimate was fair and final price was on target. Will use Roto Rooter again — the rep I had was Tian, who I highly recommend.

I was really frustrated with the lack of follow-through from Roto-Rooter. I had to reach out multiple times just to get someone to acknowledge my complaint. A technician was scheduled to return and assess the damage, but they never showed up—no call, no explanation. It was a clear lack of professionalism. This experience taught me a valuable lesson: no matter how routine the job seems, always inspect everything before the technician leaves.

Delroy and Earl fixed my toilet issues very fast. They knew right away what the issue was and now everything is fixed. They were very neat and tidy as well. I will definitely be calling again for any plumbing issues.

Outstanding. Field Trainer Delroy and trainee Howard were very professional and courteous. Also, they were able to use different ways to communicate with me. We texted and used the Otter speech to text app. The job was done quickly in 20m or less. Would work with them again.

I’m an avid DIY homeowner, sometimes there are limits though — a sewer backup is one. This was one. Roto Rooter was prompt in response and communications until the tech came. The tech earned every dollar for this, working through a few challenges along the way.