Roto-Rooter Plumbing & Water Cleanup

Dwayne was so nice and honest and helpful from the very beginning, and so was the trainee, “R”(? spelling) he had with him!! I was so upset with all the water backing up, not knowing what to do and he worked with me to help get this horrible situation under control. I can’t thank him enough.!!! You have a “jewel”with him and the guy he’s training too.!!!!!! Also, as well as Patrick that had to be the bear of the not so good News for me was very kind in helping me look at different situations as to how to handle my problem in the long run! All three exceptional men that helped very very well!!!

Keith came to my home and was an excellent service man. He was detailed with his explanation and educated me on the issue & how he was going to repair it if I chose to accept the service. He was very respectful, professional & helpful. He explained my options in detail. I was nervous about not having an estimate until they were on - site but Keith did not make me feel pressured in anyway. I had several questions and he answered them all with detail & a genuine kindness. He was able to quote me on future work I need to get done & gave me all the information I would need & the right language to use so calling back to schedule would be seamless. I was so impressed & grateful for his help!

Keith was very professional and very knowledgeable about my plumbing issue. He actually took the time to explain my plumbing problem and offered me alternatives and advice on things that I could do to prevent future issues. The company also provides a great discount to Seniors which was greatly appreciated. All in all a great experience and I would highly recommend this company! I have used them multiple times in the past and have been very happy with the service that I’ve received.

Dwayne was our service tech and he was wonderful. He provided professional and thorough services and made sure I understood exactly what he was doing and why he was doing it. He provided valuable education about our drains and how to prevent issues from happening in the future. Very pleased with the service Dwayne and Roto-Rooter provided.

Keith S was a truly honest and down-to-earth professional. He came by to clean out our kitchen drain line and from the moment he stepped in, he treated us like family. No upselling, no pressure—just an honest assessment of the issue and a clear explanation of what needed to be done. He was incredibly respectful of our home, worked efficiently, and made sure everything was running perfectly before he left. It’s rare to find someone so down-to-earth and trustworthy these days. We’re grateful for his work and his attitude—he really went above and beyond. Highly recommend him to anyone looking for not just a great plumber, but a genuinely kind human being.