Roto Rooter Plumbing & Drain Service

⭐️⭐️⭐️⭐️⭐️ We had another company out just two weeks ago for a basement backup, but the issue came back again—so this time we called in the big dogs. Roto-Rooter sent Joel, and I couldn't be more impressed. Even though he’s only been with the company for about 8 months, he was as knowledgeable and professional as any tech I’ve met, including guys who’ve been doing this for years. He took the time to explain what might be going on, answered all my questions without rushing, and even walked me through long-term solutions like a backwater valve. Friendly, clear, and genuinely helpful—exactly the kind of service you hope for but rarely get. If this is what he brings to the table at 25 and under a year on the job, Roto-Rooter has a serious asset. Great experience all around. Give that guy a raise. I also wanted to point out that after finishing he put little booties on the wheels of his machine so it didn't track sewage all the way up my carpeted stairs like the last company did! He did it without me even mentioning it so it seems like standard practice. I will 2nd what another reviewer said. You get what you pay for! They were more expensive than the other company but so much better!

I have used Roto Rooter two times. The first time, my husband continually had to snake our drain which would reclog about every month. After 6 months, we finally called Roto Rooter! The technician was wonderful and the number of roots that came out of the sewer drainage piping was incredible. We lived in that house for two more years and never had any issues after Roto Rooter's visit. I was also surprised about the reasonable pricing for the impeccable service. Why we didn't call sooner I do not know I have a small business as well and my toilet clogged- potentially causing me to reschedule my clients and losing income. I called the number at 7:15am and two technicians were there by 9:00am. The gentlemen that came out were very professional, solved two separate issues efficiently and tidily- completing the job within an hour and a half, right before my client arrived. The few is completely justified for the two separate issues, especially given their efficiency and timeliness in resolving the issue. Thank you! 😊

Hi, I'm a loyal Roto Rooter customer and they've always been professional for over 10 yrs. They came within their time window, works fast, and always professional. A little pricey, but you get what you pay for, but ut I had to write a review because of my service today. I had a backup in my sewer, which I've had before, so I knew I needed some pricey fix, but they came in, looked at my problem and charged me nothing because the job wasn't a big fix. Wow, can you believe it? I'm still thanking God for this blessing, but I'm also thanking Roto Rooter for appreciating me as a long time customer. Thank you again Roto Rooter, my only go to sewer service company!

I took my first "L" as a homeowner and fixing my own problem, so I had to call in the experts and Roto-Rooter was fantastic. I scheduled online and they had a time slot, the tech Joel Santiago came right at the top of the suggested time slot which was awesome. Joel was very professional, came in and introduced himself, assessed the issue and then got right to work! Joel was courteous about the space and laid down protection pieces and started to snake the drains for the tub and even went above and beyond to do my sink lines as well just in case that may cause an issue later on. Now all my pipes are free of gunk and debris after 25ft of snaking. Afterwards Joel cleaned up the space since it got quite messy with the pipe sludge, when he was done, it looked like nothing ever happened, everything was super clean and put back to how he found it and of course internally better. If I ever need sewer-drain service done again (hopefully not haha), I'm calling Roto-Rooter and I am asking for Joel every single time.

Called for an emergency late at night, and had a technician over by 9am the next day to fix the issue. Tech was Rich P and extremely grateful for his work.