Roto Rooter Plumbing & Drain Service Toledo OH offers plumbing and drain services with knowledgeable technicians like Chance, Hayden, and Jayson, providing peace of mind and quality work, though pricing fairness is a concern for some customers.
Roto Rooter Plumbing & Drain Service Toledo OH is a trusted provider of plumbing and drain services, with a team of skilled technicians who prioritize customer satisfaction. Their services include sump pump repair, drain clearing, and preventative maintenance. Technicians like Chance, Hayden, and Jayson are praised for their professionalism, respect for customers' homes, and ability to solve problems efficiently.
The team at Roto Rooter Toledo is well-versed in handling various plumbing and drain issues, from broken sump pump drain pipes to clogged drains. They offer courtesy calls to ensure the repair holds up, demonstrating their commitment to quality work.
Customers appreciate the fast response time, with technicians arriving promptly to address concerns. However, some customers have raised concerns about pricing, feeling that the cost is higher than expected. Despite this, many customers have expressed satisfaction with the service and would recommend Roto Rooter to others.
knowledgeable, professional
provides courtesy calls to ensure repair holds up
prompt, highly qualified, professional
respects customers' homes and leaves work area clean
listens carefully to customers' concerns
fixes issues efficiently
The technician was very knowledgeable and gave me peace of mind that the problem and options to repair it may not be as bad as I was told by another company. UPDATE: The lead Supervisor Chance and his assistant did a great job repairing the broken sump pump drain pipe. The job estimate ended up exactly as I was originally quoted, and I received a courtesy call from Chance to keep Roto-Rooter posted on how the repair holds up with the next torrential storm that comes through my area.
The technician, Hayden, was prompt, highly qualified and professional. He respected the sanitation of my house by wearing foot protection and he left the work area clean…as if he were never there! He assessed the job quickly and cleared my drain in a short period of time. I was very happy that he solved my problem. I will definitely call Roto Rooter whenever the need arises. Happy Customer
Twice now, I've seen how they work. To start with, they know exactly by ZIP code where the tough old houses are going to be. So what do they do? They send the new-guy trainee for the first hour for $190. He will not be able to succeed, and will spend a lot of time on the phone asking his supervisor questions. So then we go into hour two - and an additional charge $$$. The supervisor will show up and do the job properly and quickly. You know- the quality of work you THOUGHT you were paying for in Hour 1. So in essence, you are paying an extra $190 to help pad their pockets and train their new employees. My last time using Roto Router. Next time I will go with an independent shop and pay the $250 to get it done right in the first hour.
The team at the Toledo roto-rooter was fantastic. They answered all my questions and even offered insight into preventing future issues. They showed up as promised and provided exceptional service. Would definitely recommend to anyone looking for any plumbing or drain services.
Fast response time — a truck arrived at my house in about 30 minutes! The technician, Jayson listened carefully to my concerns (I've had the same issue multiple times) and had it fixed in under 45 minutes. I just wish they offered hourly rates — the price ended up being a bit higher than I was hoping for.
Roto Rooter provides a range of plumbing and drain services, including sump pump repair, drain clearing, and preventative maintenance, ensuring customers receive quality work and peace of mind.
Roto Rooter offers fast response times, with technicians arriving at customers' homes in as little as 30 minutes.