Roto-Rooter Plumbers

Very friendly on the phone and had a tech at the house very quickly to check why our showers had backed and weren’t draining. Jimmie was our tech and he took time to listen to what we were experiencing and found the issue right away. We had a blockage from the house to the Main Street, which he cleaned in no time. He also took time to check the shower drains were clear as well. He was extremely polite and professional. Cost was what we were expecting based on previous reviews plus Roto Rooter warranties their work for a year. Highly recommend! Thank you

The service was professional and installation was done right the first! James and Reno did an excellent job! The best part was they were able to do it right away without us having to make an appointment.

Disappointed 3 trips to resolve the issue. I called when our drains were backing up into the house to have the lines snaked. I've been in my house for 8 years, and had to have this done once about 6 years ago. I was told then it was due to my tree and roots growing into the lines. Another company performed the work and left everything spotless. No issues for 5 years, then they backed up again. I called Roto Rooter since it was the weekend and the other company was closed. Big mistake. It took almost 6 hours before someone came out, even though I was told I was the "next" call. The guy was there for less than 20 minutes, $300 later... He left the covers off the cleanouts and left a mess on the driveway. 5 days later, the lines backed up AGAIN. This time, they were faster to respond, coming out in about an hour. The guy told me it wasn't the same issue because it wouldn't have happened again so quickly (really??!) but still snaked out the lines as a warranty call. It happened AGAIN about a month later. The guy who came out this time was kind and thorough. He said it was definitely the roots, and they probably hadn't gotten the lines cleaned out well enough the last two times, that they had probably just pushed past the block to clear it. He ran the snake line several times pulling out roots. He said I will probably need to come up with a long-term solution, but that should keep me clear for a year or so until the roots grow back. It should not have taken 3 trips for a solution. I washed dozens of towels and bleached my floor three times. One good tech out of three is not good odds. If I had gotten the last guy on the first trip, this would be a very different review. But I will NOT be using this company again.

Recently purchased an 80 year old house and experienced flooded ankles on my first shower. Roto-rooter provided same day affordable service, but the best part was Ruben, a very knowledgeable plumber was tenacious about solving the near term problem without taking short cuts. I am very happy that dedicated folks like Ruben still answer the call.

When I had a water main break, I called 4+ plumbers Monday morning at 8AM. Roto-rooters not only answered and got there to provide an estimate but David and Elijah were able to start work finding the connection point to the house right away. Both of them were phenomenal and worked tirelessly to get us water by mid-afternoon Wednesday and left the yard better than it was when they originally showed up. David was great at answering all of my questions about the process and durability as well.