Quality Service Today Plumbing & Septic

Absolutely great experience! I needed my septic tank pumped out in a hurry because I needed to go out of town and I didn't want to leave my family with a big problem. Quality Service showed up quickly, did an excellent job and explained everything clearly and cost upfront before any work started. Highly recommend!

Leaking pipe outside. Alex came quickly and on time. Kind and respectful. He kept us updated regarding the repair along the way and was clear about pricing. The total price seemed high ($1400)but not much you can do when you need a repair and can’t do it yourself.

The installation was somewhat delayed through no fault on my service technician. It also proved to be a little morre complicated as these things will sometimes go. Throughout it all, Jonathan Jaggers did a wonderful job getting everything up and running on one of the hottest days of the week which I know was no easy task. He is a highly qualified and experienced professional and comes highly recommended to anyone needing this type of work. On a more general level, he is friendly, polite and courteous in explaining the process of what is being done.

Quality service today just pumped my septic tanks in Chapel Hill. Their pricing was competitive and the service technician “Melissa” was very pleasant, efficient and thorough with the pumping. I highly recommend their services! —Mendy

Scheduled an appointment two days in advance, was told we were booked for an 8am appointment. 8am on appointment day arrives and we were told that we would be given an update around 10am, then 10am arrives and they tell us they will give us an update around 12pm. Due to our availability we let them know that we cannot have the appointment be after 1pm. Their response - "We routed your location and realized it's outside of our current service area." I find that real convenient....If we were outside of the service area we should have been notified when we booked the appointment, not hours after we were supposed to have our appointment. Now we are in a pinch. If I had known we were out of their service area - we would have gone with a different company and our needs would be resolved. They should have sent out the driver anyways as a resolution to a "mistake" that they made.