Pure-Line Plumbing offers professional plumbing services, including commercial and residential projects, with technicians like Rob, Dwayne, and Tim providing expert solutions, emphasizing punctuality, communication, and knowledge.
Pure-Line Plumbing is a trusted name in Durham, NC, providing top-notch plumbing services for both commercial and residential clients. Their team of experts, including Rob, Dwayne, and Tim, excel in delivering professional, punctual, and communicative solutions. With a focus on customer satisfaction, they ensure that every project, whether it's a complex renovation or a simple repair, is completed with flying colors.
Pure-Line Plumbing's services encompass a wide range of plumbing needs, from breaking through concrete floors for new installations to addressing emergency repairs like burst lines. Their technicians are knowledgeable and skilled, often going the extra mile to secure special hardware or provide explanations and recommendations to clients.
What sets Pure-Line Plumbing apart is their commitment to transparency, fairness in pricing, and a customer-centric approach. Technicians like Rob M. encourage client education, ensuring that homeowners are informed about their plumbing systems and how to maintain them.
professional, punctual, communicative, knowledgeable
Expertise in complex plumbing projects
helpful, cheerful, responsive
Personalized service and recommendations
professional
Effective problem-solving
We recently transformed the front section of our flex office space into a salon, which required breaking through the concrete floor to install proper piping. Choosing Pure Line Plumbing was the best decision we made for this project. Rob and his team were incredibly professional, punctual, communicative, and highly knowledgeable throughout the entire process. Thanks to their expertise, we passed inspection with flying colors—and our tenant couldn’t be more thrilled with her new space. Whether it’s commercial or residential, we highly recommend Pure Line Plumbing. Hands down, the best plumbing company in North Carolina.
I recently had the pleasure of partnering with Pure-Line Plumbing to help with renovations to my 1940's home that needed various plumbing updates. I say "partner" because that is the experience of working with the team at Pure-Line Plumbing. Pure-Line has enough staff to meet commitments if needed but they try to keep the one service professional in charge of your job doing the work. I worked with Dwayne S. throughout my project which took place over several months with numerous visits to help me at the different stages. They were able to meet my scheduling needs. Dwayne worked with me in securing special shower hardware to meet my specifications. He was very helpful in making recommendations, giving explanations, responding to communications via his cell phone, going the extra mile to make my life easier and was cheerful on top of all that. Dwayne had the help of a second service pro during site visits and both men that I met, Chris and Rob were excellent. While I was out of town, a line burst at my vacant home which was still under renovation and Dwayne came as soon as contacted to make the repair. Office staff Ashley and Jackie were easy to work with, always remembering who I was, and rounded out the excellent experience that I had with Pure-Line Plumbing.
Overpriced. Charged over $800 to clear a clog. How do you live with yourselves ripping people off like that. Plus the guys that showed up guess I couldn’t hear them saying rude stuff about me and my house
Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!
Pure-Line was the second company I called about a persistent and fussy clog. The prior company had quoted me a much higher price for a more complicated repair, so I wanted a second opinion. Pure-line did something simpler that has fully solved the problem. Tim (assisted by Curtis) was professional and did the job well, recommend.
They provide a wide range of plumbing services, including commercial and residential projects, renovations, new installations, emergency repairs, and maintenance, ensuring that every client's needs are met with professionalism and expertise.
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