Premier Plumbing And Mechanical

This is one of the best companies I have worked with when it comes to plumbing repairs. I always receive top notch prompt service. I recently received service from Aaron who is one of the technicians with the company. He did a excellent job, as always. I have worked with Aaron in the past. He is a genuinely kind person and is very knowledgeable about plumbing and mechanical issues.

Premier plumbing was the best in taking care of our plumbing needs. They responded right away when we reported a leak in the bathroom ceiling by contacting us and making an appointment to check it out and kept us informed by phone or texts each step of the way from when they informed the property mgmt that we needed a replacement for our faulty water heater to when they would have someone out to install a new one. It was done in a matter of hours. They cleaned up and hauled away the old one and packaging. The workmen were courteous and professional. Everything is fine. Great job!

We hired Premier for a small plumbing job last summer. Aaron came out and did a wonderful job - he was so polite and professional, and the work he did looked great. It was obviously done with a lot of skill, and he took a lot of care in our home to make sure he didn’t do any damage. So when we had a larger job to do, it was an easy choice to call Premier again. Aaron even came out to do the pre-estimate visit! Unfortunately, he was not the one to complete the work. The result we received was sloppy. A supervisor came out with the two men who did the work and had them come back for repairs. While the supervisor was there, one of the workers used a vape. He was reprimanded. That didn’t stop him from using a THC vape in my home when he returned to fix the work. They didn’t take much care with my home and left some floors damaged - at first I thought it was just dirt that my children weren’t trying hard enough to mop up. But I found it is actually some kind of adhesive that doesn’t budge. There was also damage to one section of my hardwood floors. The caulking job (that the worker took our personally purchased caulk to complete) is poor and has large gaps. Ultimately we told Premier we didn’t want them to come back, so they were unable to fix the new problems caused by their “fix.” The price we paid might have been fair for skilled work done right the first time. But I have a bad taste in my mouth from how it actually happened and the result I’m left with.

I had a great experience with Premier Plumbing. They were prompt and professional. I really appreciated the friendly attitude and clear communication throughout the process. Highly recommended if you need reliable plumbing work done!

Chad was an amazing help! Arrived in a timely manner, checked to make sure everything was operating properly before his departure and most importantly, he got resolved the issues we were having and has everything running smoothly