Plumbing 911

I want to commend Plumbing 911 for handling a difficult job with professionalism and competence. After requiring a Sunday service call with Josh, we realized that we actually had a much bigger problem on our hands. Our pipes actually needed to be replaced throughout the house as it had been built in 1995 using polybutylene pipes, which no longer exist for many reasons. Josh walked us through the process with clear explanations. For two days, Josh and Brandon tackled this undertaking. Josh minimized the number of hours we were without water and the number of holes he needed to cut to access the plumbing. The men were kind and easy to work with. We appreciated this during what could have been an even more uncomfortable process. Josh also set us up with a drywaller so that the repairs to our house could begin quickly. I highly recommend Josh and Brandon for difficult jobs like this.

The lady on the phone was very nice as well as Rob. It was easy, painless, and we spend orders of magnitude less than we thought we would have to. We were able to have our problem fixed within 24 hours!

I’ve used Plumbing 911 twice now and I can honestly say, I will never choose another plumbing company to help me out. The customer service was amazing from the first phone call all the way through completion of a major issue I had to have fixed. Quick response and honest pricing without trying to talk over my head about things I knew nothing about...layman’s terms always helps to put a customer at ease!! Complete dig out in less than an afternoon!! GREAT job Plumbing 911!!

Just called spoke with a lady who was very rude and very condescending. She quoted 89. Just to come out, asked if both tub and sink clogged at the same time, didn't want to give any other information for charges, which I completely understand. I explained I was calling around for the best quote and who could come today, she went on to say we aren't interested in who can get there there the soonest and hung up. Poor customer service and very unprofessional.

Called them at 9pm and they had a plumber out the next morning at 8am. Very smooth process, nice and considerate plumber (Zack). He was upfront regarding the charges and options I could proceed with. He helped me move everything out of the way and then he cleaned up after himself. Seamless experience, would definitely use them again.