Phoenix Plumbing Works Inc

Mike came out and looked at the job and gave us a quote. This was on Friday and he said that he would come out Monday after he finished another job and if not, he would be coming first thing Tuesday morning. He called Tuesday and said he had a doctor appointment and would be here afterward. He showed up about 12:00; looked at the job again and said that he didn't feel comfortable with the doing the job. What? He already looked at the job before and gave a quote for the work. Why did he do that if he wasn't comfortable with the job? He walked off and we had to contact other plumbers that we had previously told we had agreed to use Phoenix. This has delayed our project by a week as other plumbers were now booked. This guy is not reliable. Don't use them.

I live in The Crossings at Oak Brook and when it froze all the empty apartments pipes busted and I got all the water, these guys came out and worked on our buildings pipes for days, they are a great group of guys they worked diligently until way after midnight they are friendly and I highly recommend them to anyone needing a plumber. Very professional

Needed plumbing job done ASAP. I called 3 other outfits and was told they were booked solid until Tuesday at the earliest. Called Phoenix and they were able to respond within an hour. Friendly, professional service. Phoenix got the job done. Fairly priced as well.

I pulled up at my mom's apartment to take her home and this there truck was parked in the handicap parking blocking the handicap ramp so my mom who is disabled had to walk all the way around and and by the time she got to her apartment she was so out of breathe had to have a breathing treatment it is very unprofessional not to mention against the law for someone to park in a handicap parking lot to mention blocking a handicap ramp don't they teach there employees that that is not allowed

Was surprised by the bill. Charged for 2 1/2 hours when only here 2. High charges for supplies. Will not use again. Tech took down wrong cc security code so charges were declined. Owner was upset as was I. Their other reviews look good which is why I chose them. Was called a liar for saying tech was only here 2 hours. Get price before using this firm.