Phil Walz Plumbing Inc offers affordable, efficient, and reliable plumbing repair and installation services to homes, with technicians like Ryan providing expert diagnostic and repair services, though some customers have raised concerns about billing practices.
Phil Walz Plumbing Inc is a plumbing company based in Naperville, IL, providing a range of services including plumbing repair and installation, sump and sewage services, and kitchen faucet installation. Their technicians, such as Ryan, are known for being courteous, prompt, and expert in their diagnostic and repair services. The company prides itself on being efficient and reliable, with some customers having used their services for 19 years. However, some customers have raised concerns about the company's billing practices, with some feeling overcharged for services.
The company's technicians are equipped to handle a variety of plumbing issues, from fixing shower valves to installing new water heaters. They also offer prompt service, with some technicians arriving within 30 minutes of a call.
friendly, professional, efficient
expert diagnostic and repair services
Their site says they “offer affordable, efficient, and reliable plumbing repair and installation services to homes.” Scope of work: Plumber came to fix a shower valve WITH the wall exposed and also to make sure a tub drain valves was connected correctly. Affordable: beware that they charge 220 dollars per hour with a minimum of 165 (45 min) of work. Equates to 55 per 15 minutes. Efficient: I have the ring doorbell and the plumber came and was at the home for about 2 hours. You can see on the security cameras he starts to clean up at around 3:18pm and then finish cleaning up at almost 3:51pm. I can see him going in and out of the home with a tool here. A leveler there. A red solo cup, etc. I got charged 580 dollars for a job. Looking at the times he started to finish. Did the math and they charged me for every minute and then an extra 15 minutes (55 dollars) Seems pretty dishonest in my opinion but have been told that that’s how union plumbers are. Should have shopped around. As should you.
Called Phil Walz plumbing after talking to a few other local businesses . Decided to move foreword with installation of new water heater because of price quoted for new unit, installation, and removal of old water heater. Installer was on time, friendly, professional, and cleaned up after himself. I was billed roughly more than 500$ more then I was quoted for, which is absurd in which these units are a 1/3 of the cost of my bill. After contacting the business I was told that was nearly impossible because the price for what I received has not changed in the last 17 years. I was told they were going to check with who quoted me to confirm the situation, but have not gotten back to me. Seems like most of these reviews pertaining to billing are accurate. Beware of this company’s operating procedures, and find someone who is more honest with there business and customers.
For 19 years Phil Walz Plumbing has been our reliable go-to for all our plumbing needs, including sump and sewage. Courteous on the phone and in person. Prompt, always arriving at the start of the window of service time. Expert diagnostic and repair service. Neat. Efficient, finishing quickly and charging only for the actual time of repair.
I called Waltz plumbing to finish a kitchen faucet install that I attempted to do myself. Plumber, Ryan, arrived (with a facemask) within 30 minutes of my call. He completed the install in less than 10 minutes (including checking for leaks). He took a picture of the part that needed to be fixed and showed how to remove it in the future so I can do it myself. I already highly recommended Waltz plumbing to my neighbor.
Used there service multiple time before was very happy with there work. This time the plumber shows up did not seem to know what he is doing.. my husband had to help him with removing parts. Ended up not completing the work we had to complete the work. Not a satisfied costumer
Phil Walz Plumbing Inc offers a range of plumbing services, including plumbing repair and installation, sump and sewage services, and kitchen faucet installation, providing efficient and reliable solutions for homes.
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