Energy Services Air Conditioning & Heating Co. & Electrical

Brian was incredible! He is no pressure sales, informative and very responsive. He is kind, understanding and authentically empathized with my circumstances. His people skills are exponentially impressive. Jeff & Ryan were wildly pleasant, hard workers in the grueling heat, fun to chat with when having to engage and they went the extra mile to make things work when they bumped into obstacles. They provided an alternate measure to give me some extra support to ensure my airflow was sufficient for my machine. They contacted Brian when the solution for raising the machine wasn't effective and they put plan B into action within minutes. Brian even showed up with the materials and helped unload it to keep the project moving. The cuts were clean, properly sealed from what I can tell, and lined neatly. Aesthetically the conduit looks beautifully arranged to keep with the current flow of my exposed ceiling. The devices that needed to be attached were done neatly, level and overall, very professional. They offered me a tour of my system, provided me with tips, showed me where to locate their information if needed in the future and cleaned up better than any service professional team I have had in the home. I had an issue when I elected to reset my thermostat to pair it with my phone & shot a text to Brian. He responded promptly and I was immediately contacted by the office to schedule a same day visit. I was fine with a phone call for support, but they insisted on sending a tech JUST to make sure it was functioning properly. All of this combined illustrates superior customer support, efficient services and a high degree to please the customer. I was referred to them by a friend and very happy that this is where I landed. Value for the price... excellent! Oh... I neglected to mention that I took some time to decide on a provider. But when I finally decided late, late Sunday night, (very late Sunday night), Brian put into motion a series of events that got a team out to me in 48 hours & first thing Tuesday morning I was greeted by smiling installers. No other provider had a team ready sooner. The average wait time was 14-20 days. Call them, ask for Brian. Request Jeff & Ryan. Tell them this review sent you! You can thank me later when you're relaxing in cool air.

We have been a customer of energy services since the original build of our house. They have always been reliable and professional. The only constructive feedback we have is around price hikes. Over the past few years, maintenance plans have increased and it would be nice for loyal customers to have their plans locked in. In our latest AC cleaning as part of our maintenance plane, Erik was friendly, knowledgeable and thorough. Thanks Erik & Energy Services!

My air conditioning unit died on Sunday morning. I called to schedule an appointment The technician Matt Giovanni called me back in about 15 minutes and was able to schedule to see me the same day. Over the phone, he explained the fee and charges for Sunday service, which we agreed to. He was able to come to the house a little later on Sunday, and got to work right away. He found the problem, he thoroughly explained the problem, and he was able to fix the problem. He also did a service check on the rest of the air conditioning unit. He was a super nice guy, very knowledgeable, and very helpful, especially on a Sunday. We have used energy services before, and they always do a great job I highly recommend this company, and will continue to use them for HVAC services!

It’s really hard to keep it short when talking about the great experience of working with David Beam and the Energy Services team for my new furnace and AC system because there’s so many stand-out areas! To start with, David himself, as a salesperson in a technical area not only has deep technical understanding of heating & cooling systems (from his >24 years of installing and servicing them), he also has a natural, easy way of relating with people that is not pushy but at the same time is efficient, professional and respectful. He was my first contact with Energy Services and he made it easy for me to have a sense of trust that I would be happy with the result of going with the company. He quoted exactly the range of configurations we had discussed - no surprises - and after a quick call with him to finalize the system choice he sent me the contract on a Saturday so that the system could be installed the following Tuesday (as my heat had not been working the prior week with more cold weather on the way). The install technicians, Matt and Anthony, showed up promptly as scheduled, told me exactly what would be done, answered the questions I had, and worked efficiently as a team (one on the AC, the other on the furnace, then both together as the system came together) to remove the old units, install the new system, and have the heat running and everything cleaned up in 8 hrs flat. Again, no surprises! Just to have a new system in and working that fast by two professional and respectful techs would have been enough, but when I took time that night to look at the new system I can honestly say it’s the cleanest and most professional hvac install I’ve seen in this house - the clean organization of cabling & piping, straightness of alignment, detail quality of seams and interfaces between elements, and just overall execution is at a level that I rarely see and very much appreciate. Anthony and Matt’s quality of workmanship and attention to detail in the installation is truly impressive, as you can see in the picture. The system so far is working quietly and keeping such an even temp throughout the house that it’s easy to not even think about 😃. I’m so glad my neighbor referred Energy Services to me, and so appreciative of David, Anthony and Matt for their quality work and professional approach.

Matt G. was very helpful and knowledgeable. He answered all of my questions regarding our current system and future systems we are considering. He was fantastic to point out that our water heater was rusted and showed signs it had leaked at some point. Gave us quotes for new one- tank and tankless. But without making me uncomfortable with too much pressure. He fully explained the need and how each unit works. The difference between the 2 kinds and the brands and why your company recommends them. I was super impressed with Matt. Though we have always been happy either way all the techs from your company.