NW Sewer & Drain provides prompt and knowledgeable plumbing services, including clogged sink and slow drain fixes, with technicians like Alex offering friendly and professional expertise.
NW Sewer & Drain is a reliable plumbing service in Salem, OR, offering a range of solutions for various plumbing issues. Their team, including technician Alex, is known for being friendly, knowledgeable, and professional. They provide same-day service, even on short notice, and ensure that customers are satisfied with the work done. The company's commitment to customer care is evident in their follow-up checks to ensure that all issues are resolved.
NW Sewer & Drain's services include fixing clogged sinks and slow drains, among other plumbing issues. Their technicians are skilled at diagnosing problems and providing effective solutions. They also educate customers on how their plumbing systems work, promoting a transparent and trustworthy service.
friendly, knowledgeable, professional, personable
Prompt and reliable service with a focus on customer education and satisfaction
Amazing service Called monday at 4pm Alex was at our house by 6pm same day Very friendly and knowledgeable He checked all our pluming and explained to us how everything worked. Fixed our badly clogged sink, we also had a slow drain in the bathroom and he took care of that at no additional cost For the price and above and beyond he went I highly recommend NW sewer Specially the fact he called back today just to check and ensure all was still working good tells me they truly care about their customers We will only be using them in the future
I don’t know what happened. He was a no show. No call. No text. Why? I get there are a lot of people with plumbing problems. If you’re so busy just tell me. You probably should not have the ad that you are a 24/7 emergency place. You have so many great reviews, but I see you have done this no call no show before. I do not understand why you can’t just call and say you apologize but can’t make it because you’re so busy. I waited around all day and night hoping you would show up because you clearly state emergency any time of night. All it takes is for one little text that you can’t make it. This is so unprofessional to leave people hanging.its very disappointing. How do you feel when you read these? Could you care less? Do you feel bad? Is it because we said we have someone scheduled in two days? Because it difficult to wait two days for a shower or to flush the toilet. Anyway, I really hope you take this to heart and don’t do this to another person.
Soft spoken professional puts you at ease and completes work while educating and respecting your space. Double checks finished work and ensures you’re satisfied before leaving the job. Highly recommend for any plumbing needs.
NW sewer and drain is your best option out there. Called a few places and they were all trying to over charge me even just to come out and check out the problem. Alex took his time and didn’t leave until the problem was fixed. This is the type of company you want to support and do long term business with. Not only is he good at his job but he is also a great guy I would highly recommend!. Thanks, Alex I appreciate your business.
Alex was very knowledgeable and fit me into his busy day. He was fast, efficient, and personable. Will absolutely call for future plumbing issues and highly recommend! Thanks again Alex
NW Sewer & Drain offers a range of plumbing services, including fixes for clogged sinks and slow drains, ensuring that customers receive prompt and reliable solutions for their plumbing needs.
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