Northern Plumbing & Softening

Skip and his apprentice were wonderful! Northern Plumbing & Softening were able to schedule us an appointment quickly. They called before they arrived and arrived even a few minutes early. They fixed our problem toilet; were very professional and very nice. They explained everything to us. We were thrilled with the entire process from the ease of scheduling to the completion of the task. If you are looking for a plumbing service, we would highly recommend. We kept their business card in our "use in the future" stack!

Elmir was fantastic. He explained my choices and was able to schedule around my travels. He showed me how to drain my old water heater so it wouldn’t leak while I was gone. He was quick and efficient with the installation. He also cleaned up so that area looked better than before he came. I highly recommend Northern plumbing.

Elmir and Skip were amazing. Super friendly staff. My water heater was broken and they were able to replace it same day (lucked out that they had one in their van). While I went through my home warranty, they didn’t make it seem like an issue (other companies have). Gave me great insight on what to look out for since I own an older home.

I had the pleasure of meeting Skip and Elmir today. I had inherited a burst pipe in a new home. They were able to diagnose the issue fairly quickly and engaged in a logical explanation to what needed to be done, along with alternatives. Ultimately , when we decided on a pathway forward they went to work quickly. Overall it was a solid experience , I hope I don’t need them anytime soon , but I’ll know who to call.

This started out with me co reacting my warranty company, which led to them denying me coverage. However, the company dispatched to my house, Northern Water and Softening, sent me 2 remarkable gentleman to diagnose the issue. After determining that I’d have to pay for the entire job, Skip, one of the men sent to my house, worked with me the entire time to get the job done. 2 days (because I had to go to work) he finished the job, and I’m fairly positive it was past his working hours. Skip provided knowledge and insight to my issue, provided me a detailed breakdown of what work was being done, and offered follow up assistance should anything happen afterwards. He was in contact with the warranty company as well looking to see if any part of it could be covered, or if we could waive the service fee should another issue arise during repairs. (Thankfully none did) It was a great service in my time of need. My wife and I are grateful to have hot water again, and our new puppy Kenai is going to miss the nice man who came around for a couple days. 10/5 would recommend.